Simplifying Complexity: How Agentic AI Is Reshaping Utility Operations

Water and wastewater operations have never been more complex. Treatment standards tighten. Staffing pipelines shrink. Reporting requirements multiply. Chemical costs fluctuate. And every decision carries operational, financial, and regulatory consequences. 

Utilities don’t lack data. They lack the ability to maximize it’s value- predicting demand, optimizing treatment, training new employees faster and guiding operators every day with clear, shift-level actions. 

The National Science Foundation recognized this challenge and in June of 2025, put their money (nearly $5M of it) on Aquaspec, an agentic AI product for water utilities made by Delta Bravo AI. 

Aquaspec is not a general chatbot repackaged for utilities. It is a purpose-built, agentic AI platform designed to support operators and utility leadership with facility-specific guidance, optimized treatment strategies, automated compliance documentation, and proactive risk management- all with auditability at its core.