University staff at Rice University had to constantly monitor the Baker Institute Lift Station, checking it one to two times per week. Even still, they couldn’t avoid frequent call-outs to the station, often overnight or on weekends. They were growing weary of the time and expense of fighting the clogging and incessant need for pump repair or replacement, spending upwards of $20K every 6 months. At the station, the grease was so thick that it had dislodged one of the competitor’s pump’s guiderails. Even the competitor’s temporary pump that had recently been installed while another pump was out for repair, had failed and left the station out-of-service once again.
After over 5 years of dealing with this “headache”, the staff was eager to make a change.