The adoption of more advanced metering technologies naturally results in the need for water utilities to better manage their data. Whether the utility is leveraging automated meter reading (AMR), advanced metering infrastructure (AMI), or a mix of the two, there are solutions that can do much more with this information than just send bills.
Software as a Service (SaaS) technologies for metering data management (MDM) offer opportunities to do exactly that. But water utilities first need to understand their options before choosing a provider. This means asking vendors the right questions during the evaluation process.
For example, utilities should ask whether (and how) the solution can meet water conversation goals. It is also critical that the solution be interoperable with any existing meter communication systems. Questions about cybersecurity are also important.
This article offers an overview of topics and questions that should be broached with any potential SaaS MDM solutions provider.