Pipes To Pixels: Murfreesboro's Digital Twin For Efficient Flushing

The Murfreesboro Water Resources Department (MWRD) in Tennessee dramatically improved operational efficiency by implementing digital twin technology. This case study features MWRD's Alan Cranford sharing their experience with the technology, and how it streamlined operational decisions, particularly regarding unidirectional flushing.

Results include flushing programs shortened by days, zero customer complaints, and improved material removal (even from PVC pipes).

Serving over 105,000 residents, MWRD previously struggled with traditional, labor-intensive water flushing methods that relied on specialized staff.  Regular unidirectional flushing was crucial for water quality, but operator availability issues created inefficiencies and resource drains. By developing a digital twin of its water network and leveraging real-time data, MWRD enhanced decision-making.  The platform enables operators of all skill levels to run flushing simulations, analyze key metrics (velocity, pressure, flow), and assess customer impact.

Key Learning Objectives:

• Discover how digital twin technology enhances water network management, improving operational efficiency, decision-making, and resource conservation
• Understand the benefits of unidirectional flushing with real-time data insights, including reduced water waste, faster execution, and improved water quality
• Learn from Murfreesboro’s success story, highlighting practical strategies for streamlining workflows, reducing customer disruptions, and achieving measurable cost savings

Speakers:

Alan Cranford

Water Treatment Plant Manager, Murfreesboro Water Resources Department

Alan Cranford is an experienced Plant Manager at Murfreesboro Water Resources Department, specializing in water treatment, distribution, and facility management. With a strong background in managing complex water resource operations, Alan ensures the delivery of safe, high-quality water to the community.

His expertise includes water treatment processes, distribution system oversight, facility management, and regulatory compliance. Alan has held key leadership roles such as Chairman of the Water and Wastewater Operator Certification Board in Tennessee and Director of the Kentucky/Tennessee Section of AWWA, where he contributed to advancing industry standards and professional development.

Alan holds a B.S. in Public Administration and an M.S. in Military Strategic Studies from the U.S. Army War College, combining academic knowledge with hands-on water management experience to drive operational excellence.

David Monteiro

Director of Customer Success, Qatium

David Monteiro spearheads Qatium's client success initiatives. He ensures water utilities optimize efficiency by strategically using location intelligence and hydraulic modeling. Passionate about sustainable practices, he forges partnerships to navigate the complexities of modern water management.