The 2nd Street Pump Station in the City of Orange, TX repeatedly suffered from clogging of its duplex wastewater pumps, due to wipes and rags. It was problematic, to say the least. In fact, call-outs to the pump station to pull the pumps as frequently as twice per week, were not uncommon. Each trip to unclog the pumps would take two (2) people and would last two (2) to three (3) hours. This was not only a nuisance for the staff but equated to over 400 lost staff hours per year. In addition to the lost staff time, bypass pumping was required each time the station was out of service.
The solution led to an elimination of clogs and callouts, saving $20-$40k and 400 staff work hours.