Article | September 6, 2018

Non-Revenue Water: Let's Talk Real And Apparent Losses

Source: Sensus, a Xylem brand

By Travis Smith, Director of Smart Water Strategy, Sensus, a Xylem brand

Non-Revenue Water Infographic

Utility managers are facing increasing financial and sustainability pressures regarding water loss throughout their systems. An American Water Works Association (AWWA) white paper titled The State of Water Loss Control in Drinking Water Utilities notes that “all utilities incur inefficiencies, or losses, in both supply- and customer-related functions of their operations.”