Newly Integrated Solution Provides Robust Issue Resolution

Cloud-based system is transforming industries

SmartSights, a provider of operational intelligence software that helps industrial teams improve response times, is integrating industry-leading WIN-911 autonomous alerts notification software with PEER, an issue management and resolution accelerator.

The integrated solution keeps workers and managers in the know, from alarm and alert detection to issue resolution. By incorporating PEER, the communication between operators, maintenance, and engineers is improved through a combined system of digital signage on the production floor coupled with all the notification methods supported by WIN-911. This integration further reduces downtime and provides continuous improvement initiatives to advance alarm response, operational efficiencies, and quality.

The synergy between WIN-911 and PEER offers many benefits, including:

• Trigger alerts for responsive action
• Capture issues and set priorities
• Create follow up with accountability and workflow to ensure resolutions
• Connect alarms with worker instructions and issue resolution
• Build a knowledge base of corrective actions
• Collaboration between in-plant and remote workers

Many industrial facilities struggle with data across multiple platforms, hindering real-time analysis and action. SmartSights combats this issue by integrating data into a digestible format for users, from production engineers to maintenance teams. This cohesive solution not only helps teams first know that there is a problem but then takes things a step further by helping them understand what actions were taken to resolve the problems to enhance continuous improvement programs

“Integrating PEER with WIN-911 takes machine, process, and SCADA alarming to the next level. In addition, by integrating this advanced software with MES or ERP systems, organizations can go beyond logging downtime to capturing issue resolution across the entire enterprise to dramatically increase operational efficiencies,” said John Oskin, senior vice president SmartSights.

PEER with WIN-911 serves a broad set of markets including the water and wastewater, food and beverage, oil and gas, automotive, and aerospace sectors.

About SmartSights
SmartSights develops advanced software for people to enable innovative solutions. As a global leader in data-drive analytics, reports and notifications, serving the industrial sector, the company empowers users to seamlessly monitor service levels and respond to incidents from the plant floor, central office, or remote locations. With flexible tools designed to enhance team productivity and boost efficiency, SmartSights integrates operational visibility with actionable insights. For more information, visit www.smartsights.com.