Many Water Utilities, One Message
By Jose Salas, Denver Water

Across the nation, people are rising to the challenge presented by COVID-19.
You’ve seen the headlines.
Schools are improvising online and students are learning remotely. Theaters, hair salons, banks, gyms, restaurants and other businesses have closed their doors.
Many aspects of our lives have changed quickly, but many industries and professionals are working to ensure important aspects of society continue.
Truck drivers, emergency services and medical staff, grocery and restaurant employees and yes, utility workers, remain on the job.
From coast to coast, water utilities and government agencies have focused on key messages about water, such as tap water is safe to drink and we’ll be there when you need us.
Here are just some of those tweets we’ve seen in recent days and, at the end of this story, one great message from Hugh Jackman:
Colorado’s state health department thanked everyone for doing their part by jamming as many emojis as they could fit into Twitter’s 280-character limit.
#WeApplaud everyone doing their part to #FlattenTheCurve. #DoingMyPartCO
— Colorado Department of Public Health & Environment (@CDPHE) March 19, 2020
๐ฎ๐พโ๏ธ๐ง๐พ๐ญ๐จ๐ผ๐ณ๐ฉ๐พ๐ซ๐ณ๐ฝโ๏ธ๐จ๐ผโ๏ธ๐ฑ๐ผโ๏ธ๐ง๐ผ๐จ๐ฝ๐ฆณ๐ฉ๐ฝ๐ฆฐ๐ง๐ฟโ๏ธ๐ด๐ฟโ๏ธ๐ฎ๐ฟ๐ฉ๐ฟ๐๐จ๐ฟ๐ญ๐ง๐ฝ๐พ๐ท๐ฝ๐จ๐ฝ๐ฉ๐ฝ๐ฆฐ๐จ๐ฝ๐ฆณ๐ฉ๐ฝ๐ฆฝ๐๐ฝโ๏ธ๐ง๐ฝ๐ฆฏ๐ง๐ฝโ๏ธ๐ง๐ฝโ๏ธ๐ง๐ฝโ๏ธ๐ง๐ฝ๐ง๐ฝโ๏ธ๐ถ๐ฝ๐ง๐ฝ๐ฆฐ๐จ๐ผ๐ฆฒ๐ฑ๐พ๐ด๐ฟ๐จ๐ฝ๐ฆณ๐ฉ๐ฝ๐ฆฐ๐จ๐พ๐ง๐ฉ๐ฝ๐ฆณ๐ฑ๐ฝโ๏ธ๐ต๐ฝ๐ง๐ฝ๐ง๐ฝ๐ถ๐ฝ๐ง๐ฝ๐ณ๐ฝโ๏ธ๐ง๐ฝ๐ฉ๐ฝ๐ป๐ง๐พ๐ป๐จ๐ป๐ป๐ฉ๐ป๐ฌ๐ฉ๐ป๐๐จ๐ผ๐๐จ๐ผ๐ฌ๐ง๐ผ๐ฌ๐ง๐ผโ๏ธ๐ฉ๐พโ๏ธ๐ง๐ฟโ๏ธ๐ฉ๐ฟ๐ป๐จ๐ฟ๐ซ๐ฉ๐ฟ๐ซ๐ง๐ฟ๐จ๐ง๐ฟ๐๐จ๐ฟ๐ฌ๐ง๐ฝ๐ง๐ฝโ๏ธ๐ง๐ฝโ๏ธ๐ฆธ๐ฝ๐ฆธ๐ฝโ๏ธ๐ฆธ๐ฝโ๏ธ๐ฆน๐ฝโ๏ธ๐ง๐ฝ๐ฎ๐ฝโ๏ธ๐ง๐ฝ๐ญ๐ฎ๐ฝโ๏ธ๐ฉ๐ฝ๐๐ฉ๐ฝ๐พ๐ท๐ฝโ๏ธ๐ง๐ฝ๐จ๐จ๐ฝ๐จ๐จ๐ฝ๐พ
Denver Mayor Michael Hancock reminded us that we are all in this together. Cue the tissue.
Thank you to EVERYONE who is doing their part to help us get through this trying time in the life of our city, our nation and across the world. We will get to the other side of this, together. pic.twitter.com/9aCh5tBmbp
— Michael B. Hancock (@MayorHancock) March 23, 2020
Water agencies shared vital information on social media, including the safety of water and gentle nudges to only flush the three p’s (pee, poo and tp).
BOTTLED WATER RUSH UNNECESSARY:
— ๐๐๐๐ ๐คฒ๐ผ๐งผ (@MySAWS) March 13, 2020
The water provided by SAWS, as always, has been reliable & safe for use in your normal everyday activities.
๐๐ผOur supply is 100% safe to drink
๐๐ผWe are a 24/7 operation & will continue to provide water to #satx under ๐ฎ๐น๐น circumstances #txwater pic.twitter.com/8rFQfrnDuK
daily reminders:
— NE Oh Regional Sewer (@neorsd) March 17, 2020
• baby wipes are not flushable.
• paper towels are not flushable.
• tissues are not flushable.
• disinfecting wipes are not flushable.
• we are in this together.
And Denver Water shared these tweets.
The water we deliver is SAFE and there is NO threat of #COVID-19 in the water system. #DoingMyPartCO
— Denver Water ๐ฆ (@DenverWater) March 17, 2020
Steps we've taken in response to COVID-19:
๐๐ https://t.co/DCT5jXBXOp pic.twitter.com/AvgVOT8Ra8
We keep the water flowing!#Thankyou to the operations and maintenance teams.
— Denver Water ๐ฆ (@DenverWater) March 20, 2020
Working 24/7/365 to keep the water flowing. #DoingMyPartCO #KeepCalmDenverOn #COVID19colorado pic.twitter.com/lKpuczpFwv
Keeping the water flowing. #Thankyou to all of the crews who continue maintaining/repairing our infrastructure. #DoingMyPartCO #COVID19 #KeepCalmDenverOn #DrinkingWater
— Denver Water ๐ฆ (@DenverWater) March 19, 2020
PLEASE GIVE OUR CREWS THE SPACE THEY NEED TO SAFELY ACCOMPLISH THEIR WORK. pic.twitter.com/NxAFnk4yUb
Other organizations are also doing their part to share information and give us all a lift when we need it.
You asked and we listened! We promised we’re #bringingthezootoyou, & today’s first LIVE stream will be all things ๐! We might all be socially distanced, but we can’t say the same thing about our 5 bachelor boys, who make up the largest Asian ๐ bachelor herd in North America. pic.twitter.com/kUZ4GwCkM6
— Denver Zoo (@DenverZoo) March 18, 2020
WATCH: After this aquarium had to close, workers took its penguins around on a “field trip” to meet the other animals https://t.co/Ug123LLpN5 pic.twitter.com/POXk5C9076
— CBS News (@CBSNews) March 17, 2020
And, at the end of the story as promised, here is Wolverine, aka: Hugh Jackman, with his now-viral quote to “Wash your hands, but don’t keep the tap running.”
Take #2. You’re all absolutely right. Turn off the tap whilst washing your hands. Smart, healthy practices for you ... and the planet.
— Hugh Jackman (@RealHughJackman) March 15, 2020
๐งผ ๐ ๐ค ๐บ #WashYourHands #SaveWater #world #HealthyLife pic.twitter.com/bygir5xjRN