It's Time To askFIDO: AI Assistant Launched For Water

• A personalized co-pilot, dedicated to help improve water
• AI assistant helps make accurate, informed decisions on leak detection and beyond
• Powered by GPT-4, askFIDO enables access to AI, no matter the experience.

A new artificial intelligence (AI) virtual leakage assistant powered by GPT-4 has been launched to support and empower water professionals to make accurate and informed decisions on water infrastructure.

Called ‘askFIDO’ and launched by FIDO Tech, the virtual assistant analyses curated data across FIDO’s systems and platforms, including the portal and app, to provide clear guidance to water professionals.

The AI assistant leverages GPT-4 to act as a specialized assistant, including integrating documentation, datasets and glossaries, allowing users to access expert-level guidance and support.

GPT-4 is the fourth in the series in large language models created by OpenAI, and made publicly available via the organisation’s paid chatbot, ChatGPT, which continues to be one of the fastest growing services with over one hundred million users per week.

While ChatGPT answers questions by accessing publicly available information on the internet, askFIDO instead focuses GPT-4 to focus only on FIDO’s collected, curated and verified data.

The development follows a broader partnership between FIDO Tech and OpenAI partner, Microsoft, in which actionable AI is being deployed to help reduce utility non-revenue water (NRW), as part of the organization’s sustainability and water positive ambitions set for 2030.

The partnership is now active in three locations, starting in London, before moving to Phoenix, Arizona and then Querétaro in Mexico.

askFIDO will act as a tool to bridge FIDO’s ecosystem of hardware and software, making it easier than ever for users to locate and solve water utility challenges.

The new offering aims to create a conversation with users. With natural language and a simple interface, it democratises access to AI, regardless of experience or skill level.

To date, FIDO Tech has been working with water utilities around the world to deploy actionable AI to rank leaks by size.

At DC Water, for example, the FIDO team successfully identified major leaks which had previously gone undetected. This included one leak losing an estimated 130 gallons per minute.

The World Bank estimates that as a global average, 30% of the world’s piped water is lost before it reaches the customer, most of it due to leaks and theft. In developing nations, roughly 45 million cubic metres of water are lost daily, worth over $3B per year.

Victoria Edwards, Co-Founder & CEO of FIDO Tech, said: “We continue to push boundaries in the water sector. Many people said we couldn’t guarantee a 25% leakage reduction to UK utilities, and we did. Now we’re going one step further with the launch of askFIDO, powered by GPT. In our mission to democratize access to artificial intelligence, this virtual assistant will help water professionals globally. We believe that using askFIDO, you’ll never have to work alone.”

About FIDO Tech
FIDO is a global technology company using deep-learning to help deliver water resilience and water security by eliminating leakage and Non revenue water and delivering further curated actionable AI about the water network. Its AI is the only technology which uploads any files from any sensor device, analyses them instantly, ranks by size, to more than 93% accuracy. FIDO AI is the only data-as-a-service (DaaS) end-to-end NRW solution which includes identifying leaks, the size of leaks and their location to hit water losses hard. Our cutting-edge AI was trained on verified data to deliver instant super-accurate results on any water network.