How More Targeted Communications Took Park City's Backflow Compliance To 94%

Water purveyors operating in mountain communities face distinct regulatory and operational demands when safeguarding regional water distribution systems. Mountain Regional Water Special Service District near Park City, Utah, needed an efficient solution to manage backflow assembly testing and cross-connection records across its service area. By partnering with SwiftComply Backflow, the district replaced manual processing with a cloud-based compliance tracking system. Certified backflow testers submit test reports directly through an online portal, eliminating paper filing and manual data transcription for district staff. Automated notification workflows send timely compliance notices to property owners, drastically improving response rates and reducing follow-up administrative effort. The digital system provides district administrators with real-time visibility into assembly status, gauge calibrations, and tester credentials. Read the complete story to see how digital backflow management elevated operational efficiency for Mountain Regional Water.