How long will it take for me to get my results?

The answer to this question surprises a lot of people so I will also explain all that goes into getting a report to you. Generally speaking it takes about three weeks from the time you send in your water to the time you receive a report. The reason for this is that there are a lot of factors that go into issuing you a report other than simply analyzing your water. The first step after you have sampled your water and filled out your paperwork is that you must send the sample in to us. If you use an overnight carrier as we strongly urge you to do then that adds only one day to the process. After we receive your sample it must be analyzed. If you were to get a watercheck this would take 7-10 business days. Simpler tests take less time, more complicated tests take longer. Once the data is complete, a review of the data is done so as to ensure the validity of the data and to find any typographical errors. The data is then electronically sent to our corporate headquarters where the report is generated and undergoes another review process. Finally after the report is approved it is sent to you by first class mail. If three weeks is too long for you to wait, we offer an expediting service that can cut a significant amount of time off of that wait. We can also fax your results to you for a nominal fee.

National Testing Labs, Corporate Headquarters, 6555 Wilson Mills Road, Suite 102, Cleveland, OH 44143. Tel: 800-458-3330; Fax: 440-449-8585.