Article | January 15, 2018

DC Water's Unconventional Approach To Utility Management

Source: KLa Systems
DC Water’s Unconventional Approach To Utility Management

Over the past 10 years, DC Water has become the harbinger of the modern water utility. It’s often unconventional approach to tackling age-old problems usually elicits one of two responses from other utility professionals. The first response is one of resignation — if only I had the budget that size permits, I’d be able to do similar things. And the second is one of awe — there’s no way I have the amount of gumption to convince regulators or customers that I have a better way.