Condition Monitoring Agreement Will Protect Welsh Water Assets

Leiden, The Netherlands — Dŵr Cymru Welsh Water (DCWW) has signed a three-year agreement with industrial artificial intelligence (AI) specialist Samotics for the on-going predictive condition monitoring of critical wastewater assets across its estate. This will help the water company intervene much earlier on potential incidents that could lead to pollution and unplanned downtime.

Samotics' SAM4 system has been monitoring a selection of Welsh Water's wastewater assets since 2022. The new three-year agreement, which runs until 2029, places that work on a longer-term footing and reflects DCWW's strategic move towards predictive, condition-based maintenance to protect the health of its assets and reduce the risk of environmental harm.

The Samotics SAM4 technology uses electrical signature analysis (ESA) to monitor equipment remotely from the motor control cabinet, with AI analysing the current and voltage signals from pumps and motors. This makes it possible to monitor hard-to-reach and submerged assets continuously, without installing sensors on the equipment itself, and to flag developing problems early enough for teams to act before they escalate.

Tom Swain, head of UK & Ireland at Samotics, said: “We have worked alongside Welsh Water since 2022, and extending that relationship for another three years reflects a real commitment on their part to understanding the health of their assets and protecting the environment. They have consistently looked to get ahead of problems rather than wait for them to surface, and that is exactly the mindset that makes predictive monitoring work.

“Many of the wastewater assets we monitor for Welsh Water are submerged or hard to access. It is the kind of critical equipment that is genuinely challenging to keep eyes on, yet which sits at the heart of pollution risk.

What we provide is early, trusted insight into the condition of those assets, drawn from electrical signals sent by the equipment itself, and validated by our own analysts in real-time, 24/7. This means their teams can act with confidence.

“We are proud to support Welsh Water as they build that approach into how they manage their operations.”

The agreement also covers any further expansion across DCWW's asset base in the coming three years, as the company continues to extend predictive monitoring across its wastewater operations.

About Samotics:

Founded in 2015 in the Netherlands, Samotics is the global leader in smart monitoring technology for hard-to-reach industrial assets. We help bring unprecedented visibility to every critical asset by analysing electrical signals - the heartbeat of industrial equipment - using existing hardware or simple sensors, in combination with our own AI-driven platform. This allows us to identify, with an industry-leading 97% accuracy, when an asset needs maintenance or is performing sub-optimally, as well as the type of repair required, so that maintenance teams can act in a proactive and targeted way. By enabling companies to continuously monitor asset health, performance, and efficiency, we help them significantly reduce unplanned downtime, pollution events, and energy waste. Visit www.samotics.com to learn more.