Benefits Of Upgrading To Ultrasonic Water Meters

In an effort to decrease non-revenue water and improve customer service, Salisbury-Rowan Utilities (SRU) completed an in-house meter analysis in 2012 and determined that a meter change-out project was necessary. At the time, the average age of existing meters was 17 years old, with some of the oldest meters in the system in service for nearly 50 years.

The city selected ultrasonic meters, cellular endpoints and software from Badger Meter, upgrading to a true smart water solution tailored to their needs. With no moving parts, E-Series® Ultrasonic meters offer increased performance to improve reliability and maximize revenue. Paired with ORION® Cellular endpoints and BEACON® Software as a Service (SaaS), utilities can enjoy the benefits of long-term, sustained accuracy, even in low-flow environments.

Upgrading meter infrastructure allowed the utility to gain more accurate data for employees to respond to customer inquiries about their bills and their usage; and to optimize operations and technological offerings in order to realize more revenue and improve overall sustainability.