AWWA Offers Water Utilities New Tool To Help Improve Performance
Webcast Helps Utilities Apply Benchmarking Indicators
Denver, CO — Water utilities have a new tool to help them improve performance as they meet new regulations, address consumer demands and manage escalating costs. The American Water Works Association (AWWA) announces a webcast to reveal highlights from the industry's first benchmarking report and show participants how benchmarking can help affect positive change and improve performance in their organization.
The webcast, "Applying Benchmarking Performance Indicator Data at Your Utility" will be held May 18, 2005, at 1:00 p.m. Eastern, 10:00 a.m. Pacific. Benchmarking Performance Indicators for Water and Wastewater Utilities will be published in June 2005.
Webcast participants will:
- Gain valuable insight into the operating performance of more than 200 water and wastewater utilities in North America.
- Learn how to compare their utility's performance with other utilities of the same size, geographic location, and type of operations.
- Learn how to establish an important baseline of performance measurement.
Utilities also will have the opportunity to learn more about the report at AWWA's Annual Conference and Exposition (ACE) in San Francisco, California in June. The free Benchmarking Participating Utilities Forum - Helping Utilities to "Apply Benchmarking Performance Indicator Data at Your Utility!" will be held June 11, 2005, from 1:00 p.m. to 5:00 p.m. at the San Francisco Marriott, Golden Gate Hall, Salons A2/A3.
In response to the overwhelming interest in the Benchmarking report, AWWA's 2006 Sourcebook, the official resource guide to water industry products and services, will add a benchmarking listing for consultants.
About Benchmarking Performance Indicators for Water and Wastewater Utilities
The Benchmarking report is the result of a survey of more than 200 utilities, with basic statistics and analysis for each of the 22 indicators. The report also includes analyses and discussion based on geographic location, type of operations (water, wastewater, combined), and population served.
AWWA is the authoritative resource for knowledge, information, and advocacy to improve the quality and supply of drinking water in North America and beyond. AWWA is the largest organization of water professionals in the world. AWWA advances public health, safety and welfare by uniting the efforts of the full spectrum of the drinking water community. Through our collective strength we become better stewards of water for the greatest good of the people and the environment.
Source: AWWA