Aquatic Informatics FOG And Backflow Prevention Technology Helps Utilities Kingston Manage Water Treatment And Wastewater Collection

Aquatic Informatics was chosen by Utilities Kingston to digitize its fats, oils, and grease (FOG) program with Linko and manage the backflow prevention and cross-connection control program with Tokay. These two software programs are part of the solution to common problems in complying with water treatment and wastewater collection regulations and help meet Utilities Kingston community goal of delivering clean, safe drinking water.

James Patenaude, Supervisor of Water & Wastewater Treatment for Utilities Kingston says, “Utilities Kingston uses these digital tools to build upon our history of going above and beyond, thinking outside the box, embracing transparency, and building community trust. But how can you manage what you don’t measure? This is where software tools from Aquatic Informatics come into play. By using digital where it makes sense, we can make our jobs better and more efficient.”

Utilities Kingston compliance program for restaurant fats, oils and greases, and industry program for cross connection control help reduce sewage spills into source water, and ensure non-potable water from businesses doesn’t find its way into tap water.

Linko provides a wide range of customizable tools that manage, schedule, generate reports from the field, track history, detect violations, issue notices, customize inspection forms, and more.

Tokay is used by over 4,000 backflow prevention and cross-connection control professionals, tracking millions of water hazards around the world. The software streamlines back-office operations and provides tools for quick and accurate reporting, eliminating manual data entry for testers and significantly reducing administrative tasks.

As a multi-utility provider, delivering water, wastewater, natural gas, electricity and broadband networking services, Utilities Kingston is committed to helping build a smart, livable and sustainable community. Deploying modern digital solutions will help the utility and the municipality manage assets, expand services with cost-effective budgeting and provide a level of customer service that consumers are expecting in a technology-driven economy.

About Aquatic Informatics
Aquatic Informatics is a mission-driven software company that organizes the world’s water data to make it accessible and useful. As the world’s largest water data management company, and with more than 1,500 customers in 60 countries, Aquatic Informatics is unique in that it provides information technology solutions for all water: source water, drinking water, municipal and industrial wastewater, and the receiving environment. Aquatic Informatics is guided by its “3P” core values which balance Planet, People, and Prosperity. These values run through the entire business and can be seen in decision making, employee support, software donations, volunteer work, and commitment to customers. For more information, visit aquaticinformatics.com.

About Utilities Kingston
Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband networking services in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services. You can count on us!