Non-revenue water loss is a major problem nationwide. But how are water utilities getting the deluge of real and apparent water losses under control? The City of Elmhurst, a stately suburb west of Chicago with a population of about 46,000 residents, is a case study on how one municipality took on the issue.
Like most cities across the country, Elmhurst faces challenges of aging infrastructure. Much of its distribution piping is almost 100 years old, with many sections having been built in the 1920s. In fact, the old pipe system experiences about 100 water-main breaks each year.
In this case study, read about how the city was able to reduce unmeasured non-revenue water by 5.5% by changing out meters, providing more accurate billing for water used by customers.