News | October 12, 2011

American Water Resources Launches New Website To Better Serve Customers And Partners

American Water Works Company, Inc., the largest publicly traded U.S. water and wastewater utility company, recently announced that its American Water Resources subsidiary has redesigned its website offering current and potential customers, contractors and business partners a user-friendly and interactive tool to learn about its services and opportunities. The new site is available at www.awrusa.com.

"Our goal is to make our website a destination for our customers and business partners to receive valuable information about our service line protection programs and how they work," said Barbara Boyarsky, vice president and general manager of American Water Resources. "Many customers don't realize there are affordable programs available to help protect their homes from unexpected repair costs, so it is very important for us to ensure this site provides all of the details a customer needs."

Through the website, visitors have a centralized gateway to access the most up-to-date information on available services, as well as links to online repair requests, enrollment forms, FAQs, customer reviews and a newsroom.

American Water Resources provides water line, sewer line and in-home plumbing emergency protection programs to help protect homeowners. The company has been offering affordable programs for more than a decade, and has an A+ rating from the Better Business Bureau. All repairs are completed by qualified, local plumbing contractors and according to state and local codes. The team currently manages more than 880,000 water and sewer service line contracts across the country for homeowners, utilities and municipal clients.

About American Water Resources
American Water Resources is a wholly-owned subsidiary of American Water. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15 million people in more than 30 states as well as parts of Canada. For more information, visit www.amwater.com.

In 2011, American Water is celebrating its 125th anniversary with a yearlong campaign to promote water efficiency and the importance of protecting water from source to tap. For more information, visit www.amwater125.com.

SOURCE: American Water Resources