CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • The Free Pathway To The Smart Grid For Water
    The Free Pathway To The Smart Grid For Water

    The water sector is undergoing structural shifts that will demand changes to the way in which we operate if we are to meet our water challenges in the future.  Water volatility is increasing. 

  • We Are All Water
    We Are All Water

    I was at a funeral recently and when the internment got to the “ashes to ashes, dust to dust” part, specifically at “dust you are and to dust you shall return,” it occurred to me that nothing could be further from the truth.

  • Xylem Thinks Expansion In $1.7B Sensus Acquisition
    Xylem Thinks Expansion In $1.7B Sensus Acquisition

    Customers in the water industry are constantly looking for ways to overcome a range of established and emerging challenges, which include, for example, water stress, decreased budgets, and aging infrastructure.

  • Public Notice: Best Practices For CSO Alerts
    Public Notice: Best Practices For CSO Alerts

    Jersey Water Works, a new collaborative, works to catalyze best practices in combined sewer overflow (CSO) reduction and notification in New Jersey.

  • Public Messaging For Rate Increases
    Public Messaging For Rate Increases

    Water utilities are having a hard time getting public support for increasing investment in their infrastructure — a crucial need that underpins the viability and resilience of our cities and suburban communities. More than 250 million Americans are at risk of losing the reliability and safety of their municipal water utilities as these systems reach the end of their useful life.

  • Share Your Passion
    Share Your Passion

    Speaking at the Water 2.0: Digital Transformation for the Water Industry Conference in San Diego in early August was an exciting challenge. Here was a tech-savvy, deep-thinking audience that clearly saw the challenges and opportunities presented by America’s need to invest $2.5 to $4 trillion for water and wastewater upgrades over the next 20 years.

  • Applying High-Performance Organization Concepts To Your Public Works Department
    Applying High-Performance Organization Concepts To Your Public Works Department

    Public works managers often strive to improve their performance and optimize resources. One way to achieve this is to follow the process of becoming a high-performance organization (HPO).

  • Water For Life
    Water For Life

    Look back with me a full decade (and a year) to 2005.

  • Thicker Than Water: Understanding What Really Works When Taking On Water Scarcity
    Thicker Than Water: Understanding What Really Works When Taking On Water Scarcity

    As public and private sector leaders in the U.S. and elsewhere confront the increasingly harsh realities of water scarcity, some of the media coverage has understandably pointed to lessons learned in Australia. On the driest inhabited continent on Earth, Australian water sector leaders have gained hard-won insights about the fight against drought.

  • Something In The Water? A Journey To High Performance
    Something In The Water? A Journey To High Performance

    Every week, as General Manager for People and Culture at Yarra Valley Water in Melbourne, Australia, I’m asked for advice about how we transformed the culture of our publicly-owned water corporation. The requests come from near and far — peer utilities, businesses in other sectors, and government agencies. They’d like the recipe for what we’ve accomplished — the steps from A-Z. But it’s not as simple as that. It’s been a true journey with twists and turns that weren’t always pretty, and we gave life to it as we grew. In this article I’d like to share insights that might make this kind of transformation accessible to other organizations.

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DRINKING WATER PRODUCTS

Synergize™ RF Network Data Collector Unit Synergize™ RF Network Data Collector Unit

Aclara’s Synergize™ RF network Data Collector Unit offers unequalled performance and expandability while providing reliable, flexible, two-way communications for all utility meters, whether electric, gas or water.

Xylem’s Leopold Oxelia™ for Drinking Water Applications Xylem’s Leopold Oxelia™ for Drinking Water Applications

Biological and chemical contamination in drinking water poses a significant public health risk and plant operators require a treatment system that allows them to produce a safe and reliable supply of clear, good-tasting and biologically-stable finished water with the lowest concentrations of non-desired substances.

Digester Gas Flow Meter Model ST51 Digester Gas Flow Meter Model ST51

Plant engineers responsible for improving digester processes or utilizing the biogas as a fuel source will find the new Model ST51 Mass Flow Meter from Fluid Components International is designed as an application-specific solution to meet their unique needs.

Services Services

Off-the-shelf solutions just won’t cut it. You want consistent, custom, world-class service that is both affordable and uncompromising. Each year, hundreds of chemical, food, oil and pharmaceutical manufacturers, municipalities, remediation contractors, government agencies and many others turn to Calgon Carbon for their service needs.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • What Do Americans Think About Their Drinking Water?

    Survey data on U.S. consumers’ attitudes toward public drinking water confirms tough times now, but hints at better days ahead.

  • Partial Shutoff For Partial Service

    Cutting off service to a customer who hasn’t paid their water bill can be a controversial move for many utilities. But a new product that integrates a shut off valve with an ultrasonic meter may make what has traditionally been an all or nothing decision a little easier.

  • How To Evolve With Rising Water Prices

    The rising cost of water has forced utilities to evolve, in their practices and in the ways they interact with a public asked to pay higher rates.

  • Dropping Off PPCP Contamination

    To combat the presence of PPCPs in waterways, the Metropolitan Water Reclamation District of Greater Chicago has established drop-off points for consumers to safely dispose of unwanted pharmaceuticals.

  • Bringing The Water Loss Fight Home During ‘Fix A Leak Week’

    The U.S. EPA estimates that more than one trillion gallons of water are lost through household leaks every year. It introduced “Fix a Leak Week” to bring that number down.

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WATER INDUSTRY FEATURES

  • WWEMA Window: Our Obligation
    WWEMA Window: Our Obligation

    The world has watched this summer as countless customers in Detroit have had their water shut off due to nonpayment.

  • The "Design For Autonomous Net-Zero Water Buildings" Project Funded By NSF
    The "Design For Autonomous Net-Zero Water Buildings" Project Funded By NSF

    The students at the University of Miami will know firsthand the importance of rethinking the way we handle wastewater and water with a Net-Zero water treatment system on site.   The project showed the viability and feasibility to take buildings off the water grid to provide water recycling and how it can be achieved without raising the cost of high quality water.

  • The Increasing Role That Filtration And UV Disinfection Plays In Cooling Towers
    The Increasing Role That Filtration And UV Disinfection Plays In Cooling Towers

    An increasing number of technology industries are turning to cooling towers to remove excess heat from buildings or processes. Server farms or server clusters are typically located between the system switches and the routers, and the removal of heat from these facilities is critical to their optimal function.

  • Carbon Adsorption & Reactivation
    Carbon Adsorption & Reactivation

    Chemical, petrochemical, and oil-refining plants are process-intensive operations with regulatory requirements to protect the surrounding water and air from the effects of industrial pollution. These external demands are matched by equally compelling internal pressures to address product purification needs, find alternatives to utilizing costly fresh water in production processes, reduce the carbon footprint, and operate efficiently and profitably.

  • The History Of Water Infrastructure And What We Can Learn From It
    The History Of Water Infrastructure And What We Can Learn From It

    This article is in support of the Imagine a Day Without Water campaign –- a national online movement to raise awareness about the value of water and water infrastructure. See more articles on AMERICAN’s Imagine a Day Without Water home page.

  • The Benefits Of Continuous Monitoring Of Phosphate In Corrosion Control
    The Benefits Of Continuous Monitoring Of Phosphate In Corrosion Control

    When Flint Michigan discontinued purchasing water from the Detroit Water Authority and began using the Flint River as their raw water source they unfortunately did not consider the potential impact on lead and copper corrosion and the impact on the public.

  • Guidance For LT2 Rule Compliance: 10 Technology Tips
    Guidance For LT2 Rule Compliance: 10 Technology Tips

    An industry expert addresses technology and compliance concerns regarding the U.S. EPA’s Long Term 2 Enhanced Surface Water Treatment Rule (LT2).

  • How To Install pH Sensors
    How To Install pH Sensors

    This article is for those of you who need to install a new or redo an existing pH loop. These tips can help ensure accurate and consistent readings.

  • How To Ensure Your Utility Complies With The LT2
    How To Ensure Your Utility Complies With The LT2

    The U.S. EPA’s Long Term 2 Enhanced Surface Water Treatment Rule (LT2) was adopted in 2006 to modify the Safe Drinking Water Act and more tightly control the spread of Cryptosporidium, a microorganism that can cause gastrointestinal infection if ingested. Since its inception, the rule has posed a treatment challenge to utilities that are susceptible to the tiny contaminant. But which utilities are at risk? And how should they approach treatment?

  • 5 Burning Questions On Uranium And Radium Removal
    5 Burning Questions On Uranium And Radium Removal

    High levels of radionuclides (uranium/radium/etc.) in drinking water aren’t very common, but they are very dangerous. If you’ve long dealt with radionuclides, you’re familiar with the treatment requirements — but are you treating as cost effectively as possible?

  • Membrane Treatment Of Groundwater
    Membrane Treatment Of Groundwater

    The groundwater that a southern Louisiana water utility supplies to local residents has traditionally carried a high amount of organic material and color. In the past, the organics were oxidized and broken down by chlorination, but this practice had gone out of favor due to production of disinfection by-products (DBPs) such as Trihalomethanes (THMs) and Haloacidic Acids (HAAs).

  • Preparing For Algae Season
    Preparing For Algae Season

    For water treatment operators and utility officials, the summer months don’t just mean sunshine, pool parties, and barbecues. The season also brings the peak time for algal blooms, the toxic clouds formed in surface water thanks to increased nutrient contamination and rising temperatures. With rising instances of toxic algae around the country and increased regulations for eliminating it, utilities have had to keep pace.

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