CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • Science Guides Public Health Protection For Drinking Water
    Science Guides Public Health Protection For Drinking Water

    As a country, we’ve come a long way toward providing clean air, water, and land — essential resources that support healthy, productive lives. But we have more work to do to make sure that every American has access to safe drinking water.

  • The Future Is Here — Just Add Utility
    The Future Is Here — Just Add Utility

    Water utilities are responsible for one thing above all: supplying safe drinking water to their populations on a daily basis. In light of the recent public health crisis in Flint, MI, utilities have never been under more pressure from the public to perform this service.

  • Infrastructure Matters
    Infrastructure Matters

    Infrastructure matters. It matters — in big ways and in small — to our country, our economy, our quality of life, our safety, and our communities.

  • Smart Networks Smoothing Supply Of Water
    Smart Networks Smoothing Supply Of Water

    With increasing and urbanizing population, extreme weather events happening with greater frequency, aging infrastructure and work forces, more demanding customers, and significant revenue constraints, it is becoming increasingly difficult for water utilities to ensure that supply consistently meets demand.

  • How To Communicate The Value Of Water — And Rate Hikes — To Customers
    How To Communicate The Value Of Water — And Rate Hikes — To Customers

    A champion of water investment shares four strategies for winning over customers to support both short-term and lasting utility initiatives.

  • Working With Customers To Reduce Water Usage During California Drought
    Working With Customers To Reduce Water Usage During California Drought

    In 2015, California entered the fourth year of a severe drought, the driest it has been since record keeping began in the late 1800s. This historic long-term drought is a problem for every American, regardless of where they live, because it has implications for the economy, society and environment.

  • United Utilities Improves Customer Satisfaction While Reducing Costs
    United Utilities Improves Customer Satisfaction While Reducing Costs

    The rising marginal cost of producing clean water together with increasing demand and higher expectations of reliability and quality of service leaves utilities facing an uphill challenge — managing aging systems and infrastructure with limited resources.

  • Together We Can Get The Lead Out
    Together We Can Get The Lead Out

    If there is one lesson to be learned from the Flint crisis, it is this: Our communities will be safer in the long run with no lead pipes in the ground.

  • Eliminating Tax Hurdles For Homeowners To Invest In Water Efficiency And Green Infrastructure
    Eliminating Tax Hurdles For Homeowners To Invest In Water Efficiency And Green Infrastructure

    Earlier today, a bipartisan group of Representatives, led by Rep. Jared Huffman (D-CA), introduced legislation to clarify that rebates provided by water utilities for water conservation and green infrastructure improvements on private property are not taxable.

  • 6 Musts When Choosing A Water Service Provider
    6 Musts When Choosing A Water Service Provider

    Choosing the company that will fill your water service needs is like making any other long-term commitment. It’s impor­tant to do your homework, identify the areas that are most important, and take the time necessary to find a good match.

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DRINKING WATER PRODUCTS

QUICKSMART™ System Controls QUICKSMART™ System Controls

Smith & Loveless’ new QUICKSMART™ System Controls provide monitoring and adjustment abilities for a variety of pump station functions in one single easy to use touch screen control system. The redesigned application layout simplifies control modification, screen navigation and viewing of system status, with screen function buttons and a status bar accessible from each screen. Features added to the new controls include a maintenance log feature, which displays periodic recommended operation and maintenance instructions and makes lubrication suggestions based on actual pump run times, and an I/O Status screen that displays controller digital and analog I/O status. QUICKSMART™ System Controls also offers significant help and troubleshooting support and a Spanish language option. The 7” 65K-Color TFT LCD Touch Screen HMI controller is UL listed; NEMA 4 Rated when installed in an enclosure, and is protected by a surge protective device (SPD) and a 5-year pro-rated warranty.

Ozone Generation System Ozone Generation System

In order to generate ozone efficiently using the silent discharge technology, METAWATER offers highly accurate and ultra narrow discharge gap dielectrics with enhanced cooling system. Our Micro Gap™ dielectrics, consisting of 'Robust and Durable' glass lined stainless steel tube, permit the cooling of "Both the outer & inner dielectrics" by conditioned cooling water resulting in significant increase in the rate of heat removal, thus increasing ozone production performance.

Aktaklor Solution for Chlorine Dioxide Aktaklor Solution for Chlorine Dioxide

AktaKlor Solution is a USEPA registered sodium chlorite solution used in conjunction with other co-reactant chemicals to generate chlorine dioxide. This high quality chemical precursor is used in potable water and wastewater disinfection systems.

Flygt Dri-Prime Pumps — The Benchmark For Reliability Flygt Dri-Prime Pumps — The Benchmark For Reliability

When there’s fluid to move — and downtime is not an option — you want pumps you can trust. Whether it’s a question of water, wastewater, or industrial fluids, Flygt has earned a worldwide reputation for reliability.

Link2Site® Web Monitoring and Control Solution Link2Site® Web Monitoring and Control Solution

The Link2Site® Web Monitoring and Control Solution provides operators with real-time visibility and responsiveness to changing site conditions. The result is more consistent and effective odor control with reduced chemical and labor costs.

Compact Ultrasonic Level Transmitter LST300 Compact Ultrasonic Level Transmitter LST300

LST300 represents the future of level measurement. While using intelligent compact transmitters has always been attractive, certain limitations prevented their use in many applications. LST300 removes those old obstacles. Whether you have the risk of flooding or corrosive materials in the process, LST300 survive these conditions easily. With metal at the top and PVDF at the bottom, LST300 is the first compact ultrasonic to be resistant to corrosion on the entire instrument. Ingress protection approvals up to IP68 (optional) ensure the entire device can survive flooding.

John Meunier SAM® GFW Grit Washer with Shaftless Screw John Meunier SAM® GFW Grit Washer with Shaftless Screw

GFW Grit Washers offer a solution to separate, wash and dewater grit to protect downstream processes and improve their performance. It consists of a conical hopper set on top of a shaftless spiral screw conveyor.

PDO evo Ozone Systems PDO evo Ozone Systems

Ozone is one of the most powerful commercially available oxidants and is commonly used for municipal water and wastewater treatment. In addition to its oxidizing capabilities, it is an environmentally-friendly method of treatment.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • The Bible On Effective Utility Management

    The U.S. EPA and multiple water groups recently gathered during Water Week 2016 in Washington, D.C. to announce updates to an essential guide for effective utility management (EUM). If utilities aren't already familiar with this document, they need to be. 

  • Raising Water Rates: What Message Works Best?

    I sympathize with water and wastewater utilities. Tasked with more responsibility than ever, too often they aren’t supported with the necessary financial resources. To draw a baseball analogy, apropos for this time of year, it's like trying to win the World Series with minimal payroll (capital improvement funds) and old, broken-down players (infrastructure).

  • Surprising Facts From The 'Value Of Water' Poll

    You may have seen the recent poll results announced by the Value of Water Coalition indicating near universal agreement (95 percent) on the need for reliable water systems, along with the somewhat surprising fact that a majority (60 percent) would agree to higher water bills to support them. The real surprise, however, is who is willing to pay the most.

  • Convincing The Public Of Potable Reuse

    While there is evidence to indicate that the public is coming around on recycled water, the “toilet-to-tap” moniker has persisted. To bring this call to action to water agencies along with actionable steps for them to pursue, the WateReuse Association, a nonprofit trade group, hosted a potable reuse communications webcast.

  • Pipeline Replacement Reality Check

    How much pipeline repair will competing priorities, resource limitations, and public tolerance allow? Try 1 percent annually — if you're as good as DC Water. CEO and General Manager George Hawkins shares advice that has helped his utility double the national average for pipeline replacement.

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WATER INDUSTRY FEATURES

  • Is 'Going By The Book' Enough For Flood Mitigation?
    Is 'Going By The Book' Enough For Flood Mitigation?

    Living near water requires that we plan for situations when we have too much of it. Throughout history we have dealt with flooding when weather events exceed “normal” parameters.

  • Can Your Pipe Survive An Earthquake?
    Can Your Pipe Survive An Earthquake?

    Maury Gaston of American Cast Iron Pipe Company (AMERICAN) talks to Todd and Kelly of Water Online Radio about new pipe joint that brings unshakeable reliability to vulnerable infrastructure.

  • Technology Helps Reduce Pressure On Pipes … And Utilities
    Technology Helps Reduce Pressure On Pipes … And Utilities

    Water distribution might sound as easy as passing water through pipes, but good municipal managers know better. With failing infrastructure rampant and an increased focus on operational efficiency, water quality, and conservation, distribution systems demand oversight and optimization. 

  • Energy Measurement Tools Make Processes More Efficient While Reducing Costs
    Energy Measurement Tools Make Processes More Efficient While Reducing Costs

    Rising energy prices have made accurate energy measurement a hot topic in recent decades. The need for accurate measurement technologies extends to many different application areas, including heating and cooling; compressed air; steam production and distribution; heavy fuel oil consumption; energy monitoring; and custody transfer. In response, new technology is being developed that integrates tasks previously requiring several measurement devices.

  • IFAS System Doubles Ammonia Removal Capacity
    IFAS System Doubles Ammonia Removal Capacity

    In August of 2007, the Michigan Department of Environmental Quality issued seasonal ammonia discharge limits for the Coldwater Wastewater Treatment Plant (WWTP), which included a daily maximum ammonia concentration of 2.0 mg/L between the months of May and November.

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