CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • Water Utilities Own The Value Of Water Equation
    Water Utilities Own The Value Of Water Equation

    I was listening to a web presentation on the value of water and heard this statement: “Most Americans don’t understand the true value of water.” I would argue that most Americans don’t understand the true value of water utilities.

  • Next-Level Meter Reading And Customer Service
    Next-Level Meter Reading And Customer Service

    As data collection becomes more popular, management of that data — what information is actionable, and what actions should be taken — becomes an important consideration. DataZeo is dedicated to refining meter reading, field operations, and customer communication.

  • Water Preservation And Conservation Aided By Intelligent Software
    Water Preservation And Conservation Aided By Intelligent Software

    According to Ian MacLeod, water preservation and water conservation are all about accountability. Consumers being held accountable to conserve. And utilities are recognizing the need to effectively preserve the water they treat.

  • Intelligent Metering Paves Way For Water Efficiency
    Intelligent Metering Paves Way For Water Efficiency

    When it comes to metering, simple is best. Meters that have no moving parts are more accurate in low flow applications, explains Torsten Hagele of Diehl Metering in an interview with Water Online Radio.

  • Why Engineers Can’t Solve The Water Shortage With Supply-Side Solutions
    Why Engineers Can’t Solve The Water Shortage With Supply-Side Solutions

    We are at the point where there is precious little left to dig or dam or drain or pump, and we are going to have a problem explaining that us engineers don’t have all the answers. 

  • AMI, Analytics, And The Smart City Evolution
    AMI, Analytics, And The Smart City Evolution

    The global utility industry is at a technology tipping point, says Joe Ball, the director of product marketing for Water North America for Itron. In his interview with Water Online Radio, Ball talks innovation and how to provide ratepayers with the technology they want.

  • “One Water” Communication: Language, Icons and Industry Color Palette
    “One Water” Communication: Language, Icons and Industry Color Palette

    Water is a multi-faceted good and a global priority that affects human beings and the wellbeing of companies and institutions that need water to survive. Those interested in shaping the future of water management are pushing the notion that water is water, whether drinking water, storm water, rain water, or used water. Doing so, according to the experts, encourages "comprehensive thinking, planning and management of our waters on a transformational scale” and pushes the industry towards a “one water” resource management.

  • No Wipes In The Pipes
    No Wipes In The Pipes

    "Flushable" wipes are a big, expensive problem for both utilities and homeowners. Watch this animated video to learn why, and how you can help by remembering the "3 P's" when flushing.

  • WWEMA Window: ‘Nondispersibles’ Turning Sewers Into Nightmares Nationwide
    WWEMA Window: ‘Nondispersibles’ Turning Sewers Into Nightmares Nationwide

    Increasingly, wipes are causing serious issues for wastewater treatment system operators. Many of the wipes entering the sewage system are not dispersible and technically not flushable.

  • How To Raise Consumer Confidence In Your Water
    How To Raise Consumer Confidence In Your Water

    Utilities already have the resources to deliver the key ingredient: education.

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DRINKING WATER PRODUCTS

The Captivator™ System

The Captivator™ System

The Captivator System improves a conventional process by replacing primary clarification and separate sludge thickening with a VLR® Contact Tank and a Folded Flow® DAF applied to the liquid stream.  Organic matter is extracted from raw wastewater and sent directly to anaerobic digestion.  Since less BOD is sent to the biological aeration tanks, less energy is required by the process.  Waste activated sludge is circulated to the aerated VLR contact tank at the front end of the plant.  The Captivator System reduces capital investments otherwise required for primary clarification, separate sludge thickening, and normal aeration tank volume.

Echotel® Non-Contact Ultrasonic Two-Wire Transmitter

Echotel® Non-Contact Ultrasonic Two-Wire Transmitter

Echotel® Model 355 is a loop-powered, non-contact-type ultrasonic transmitter that performs liquid level, volume or open channel flow measurement.

Flygt BIBO Pumps

Flygt BIBO Pumps

Over the years Flygt BIBO has meant reliability. Now a new legend rooted in tradition brings dependable dewatering to future generations. Flygt BIBO, still a choice you never regret.

R450<sup>™</sup> System Makes Utility Operations Visual

R450 System Makes Utility Operations Visual

Based on Esri® GIS mapping that allows you to view critical conditions and infrastructure status throughout your service areas, R450 RF fixed network technology makes it easy to collect and interpret the data you need.

Environmental Remediation Solutions

Environmental Remediation Solutions

Flexibility, Capacity, Cost Effectiveness—Integrated Remediation Systems

Baker remediation systems are custom-designed to be placed into the heart of your environmental remediation project, expertly aligned for cost-optimized treatment processes. And their larger capacities mean more efficient maintenance, testing and batching of waste streams.

PASSAVANT® Shut-Off Devices

PASSAVANT® Shut-Off Devices

The shutting off and steerage of water inlets and outlets in municipal or industrial pipe, sewage and tank systems.

ORION&reg; AMR/AMI Hardware Solutions

ORION® AMR/AMI Hardware Solutions

Built on a century of water metering experience, the ORION® product family has provided utilities comprehensive Advanced Metering Analytics (AMA) for interval meter reading and data capture using both one-way and two-way communications.

Submersible Drainage Pump – ABS XJ and XJC

Submersible Drainage Pump – ABS XJ and XJC

ABS submersible drainage pumps XJ 25 – 80 and XJC 50-80 are ideal for pumping water and dirty water mixed with soil. When delivered to a site you can start using them right away. Pumps with built in AquaTronic unit will always have correct direction of impeller rotation, ensuring peak performance and reduced wear.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • Next-Level Meter Reading And Customer Service

    As data collection becomes more popular, management of that data — what information is actionable, and what actions should be taken — becomes an important consideration. DataZeo is dedicated to refining meter reading, field operations, and customer communication.

  • Water Preservation And Conservation Aided By Intelligent Software

    According to Ian MacLeod, water preservation and water conservation are all about accountability. Consumers being held accountable to conserve. And utilities are recognizing the need to effectively preserve the water they treat.

  • Intelligent Metering Paves Way For Water Efficiency

    When it comes to metering, simple is best. Meters that have no moving parts are more accurate in low flow applications, explains Torsten Hagele of Diehl Metering in an interview with Water Online Radio.

  • AMI, Analytics, And The Smart City Evolution

    The global utility industry is at a technology tipping point, says Joe Ball, the director of product marketing for Water North America for Itron. In his interview with Water Online Radio, Ball talks innovation and how to provide ratepayers with the technology they want.

  • ACE14: Water Solutions For Any Size Utility

    What follows is an attempt to bring order to chaos, as well as a snapshot of the water industry’s most pressing challenges.

More Latest Insights On Consumer Outreach

WATER INDUSTRY FEATURES

  • Next Generation Mag Meter Measuring Flow In A Pump Station
    Next Generation Mag Meter Measuring Flow In A Pump Station

    A municipal drinking water distribution system, also known as a water supply system, is used to provide fresh drinking water to residential and commercial customers and facilities around the world. A distribution system for drinking water typically begins with: a) intake of raw surface water from a reservoir or lake or b) ground water intake from wells transferred to a water treatment plant. During the water treatment process, the water intake must flow through a series of processes that clarify, filter, and disinfect the water source transported to the distribution system and made available for storage and human consumption. By Michelle Pawlowicz, marketing specialist, McCrometer

  • Protecting Our Water – Keep Chemicals In The Tank
    Protecting Our Water – Keep Chemicals In The Tank

    Leaking or overfilled tanks can cause environmental problems, contaminate drinking water, and cost a company millions of dollars. Proper instrumentation, monitoring and control can prevent these problems. By Bill Sholette, Level Products Business Manager, and Ricardo Chavez, Solutions Business Manager, Endress+Hauser

  • Don’t Wait: Detect Leaks In Real Time
    Don’t Wait: Detect Leaks In Real Time

    We are a society with little patience. We want what we want when we want it, and not a moment later. That same mentality should be applied to water distribution networks, believes Matt Thomas, vice president of business development with Mueller Systems.

  • Snow Covered Water Meters: How A Smart Water Network Uncovered Money And Time For Water Utility
    Snow Covered Water Meters: How A Smart Water Network Uncovered Money And Time For Water Utility

    Pinetop has five water sites, including wells and tanks that must be monitored daily. This monitoring requires staff time, transportation and constant attention.

  • Removal of Metaldehyde & Environmental Contaminant Treatment - Lincoln, United Kingdom (Case Study)
    Removal of Metaldehyde & Environmental Contaminant Treatment - Lincoln, United Kingdom (Case Study)

    Anglian Water (Anglian) is one of the largest suppliers of drinking water and wastewater services in the United Kingdom. As an alternative to ozone, Anglian decided to install a TrojanUVTorrent™ECT UV-oxidation system, as part of a multi-barrier approach, to ensure it produced a potable water supply that matched the high standards required by its regulators and customers.

  • Innovations In Activated Carbon
    Innovations In Activated Carbon

    With specialty production facilities in Sri-Lanka and China, Jacobi Carbons annually produces over 60,000 metric tons of carbon made of coconut shell, coal, and wood for use in over 100 countries worldwide. This video presents customer perspectives of the company’s dedication to innovation, customer service, and consistent, high-quality products for applications in drinking water filtration.

  • Technical Experts Key To The Future Of Water
    Technical Experts Key To The Future Of Water

    Water is a complex, challenging field— a fact that should be better promoted if the industry wants to move forward, says Rich Lowrie, the water and wastewater industry manager with Krohne.

  • Hydrogen Sulfide Control And Removal White Paper

    Hydrogen sulfide is probably the most obnoxious and troublesome compound to be dealt with in a potable water supply. It is an almost impossible task to produce a palatable water that is free of taste and odor at all times if hydrogen sulfide is present in the raw water in significant concentrations

  • The End Is Near For FOG Deposits
    The End Is Near For FOG Deposits

    DO2E has designed and patented the "Little John Digester" for complete removal of FOG deposits of FOG deposits and H2S waste water.

  • Continuous Phosphate Monitoring Improves Reliability
    Continuous Phosphate Monitoring Improves Reliability

    When municipalities choose to manually feed phosphates into their potable water, this often creates an over-feed of chemicals. Learn how employing an automatic-dosing phosphate analyzer can reduce operating costs and improve reliability.

  • Howard County, Maryland Sets The Pace In Restoring Chesapeake Bay Ecosystem
    Howard County, Maryland Sets The Pace In Restoring Chesapeake Bay Ecosystem

    Howard County, Maryland, Bureau of Utilities recently completed the $92-million Addition No. 7 project at the Little Patuxent Water Reclamation Plant (LPWRP) to improve the quality of the plant’s effluent discharge and to reduce harmful nutrients reaching Chesapeake Bay. The project’s various increments took over five years to complete and incorporated innovative design solutions and state-of-the-art technologies for denitrification, aeration and disinfection. The project presents a model for Maryland’s 66 largest wastewater treatment plants and possibly procurement of municipal facilities elsewhere facing increasingly stringent regulatory changes.

  • The Full SCADA Deal: The Benefits Of Adopting A Complete SCADA System Over A Sophisticated RTU-Based Solution
    The Full SCADA Deal: The Benefits Of Adopting A Complete SCADA System Over A Sophisticated RTU-Based Solution

    For over a decade, The Bahamas Water and Sewerage Company (BWSC) faced significant service challenges on the Island of New Providence. These included a lack of centralized monitoring and control for the island’s primary water treatment and distribution system, as well as limited reporting, alarming and remote access.

  • An Alternative Mathematical Model For Oxygen Transfer Evaluation In Clean Water
    An Alternative Mathematical Model For Oxygen Transfer Evaluation In Clean Water

    Energy consumption from aeration system is a biggest part of the total energy cost in wastewater treatment plant and account for as much as 60% of the energy consumption for the activated sludge process. Therefore, it is very important to know how effective the aeration system and significant attention has been paid to development and upgrade of standard method for quantifying oxygen transfer efficiency of the aeration system. By Yanjun (John) He, PE, BCEE, Kruger Inc.

  • Smartrack Microfiltration and Ultrafiltration Water Treatment System: Video
    Smartrack Microfiltration and Ultrafiltration Water Treatment System: Video

    Degremont's Smartrack Microfiltration and Ultrafiltration Water Treatment System is a universal rack with interchangeable MF/UF membranes. It's capable of handling the 4 principal module supplier brands found on the market -- ASAHI, DOW, GE, TORAY -- and inter-piping to allow switching the filtrate/concentrate exits.

  • ACE13 Interview With VP Marketing Kent Murray - Beyond Meter Reading
    ACE13 Interview With VP Marketing Kent Murray - Beyond Meter Reading

    In this video, Kent Murray from Neptune Technology Group explains how interoperable AMR/AMI systems allow today’s water utilities to leverage field data beyond billing by sharing it across applications and departments. Learn how Neptune’s solutions provide information that supports decision making throughout the water distribution network – not just for meter reading, but also for water pressure, water quality, and other areas to optimize efficiency.

  • Overcoming Difficult Conditions, Salty Groundwater And Changes In Feedwater Quality
    Overcoming Difficult Conditions, Salty Groundwater And Changes In Feedwater Quality

    Kibbutz Reim had to convert salty groundwater into a high quality irriga­tion resource in this desert-like region. High recovery was essential to this customer, both because of the limited amount of groundwater available and the challenge of brine disposal from their inland location.

  • A Smart Water Guide To Tackling The 5 Biggest Water Management Challenges
    A Smart Water Guide To Tackling The 5 Biggest Water Management Challenges

    For years, water utilities have expressed concerns about the five biggest pain points in water management:  leaks, non-revenue water, theft, poor customer service, and water and energy conservation. They know that addressing these pain points will help conserve water for future generations while also saving their customers money, but it isn’t always easy. By Dan Pinney, Director of AMI, Gas and Water, Sensus 

  • Meeting WHO Standards For Cryptosporidium With UV In Singapore
    Meeting WHO Standards For Cryptosporidium With UV In Singapore

    Johor River Waterworks (JRWW) is located in Kotta Tinggi, Malaysia approximately 60 km north of Singapore. Under a water agreement with the Malaysian government, the Singapore government signed a 50 year agreement with the Public Utilities Board (PUB) to build, upgrade and operate the plant on the Johor River until the year 2050. Plants A and B were built between 1986 and 1999 and Plant C was constructed in 2001. With a combined capacity of 946 million liters per day (250 US MGD), the treated water is piped to Singapore and provides about 40% of the water for a population of 5.3 million people.

  • Advanced Oxidation Processes: A.O.P. Whitepaper
    Advanced Oxidation Processes: A.O.P. Whitepaper

    Advanced Oxidation Processing is the generation and implementation of hydroxyl radicals (HO+) to oxidize contaminates in air and water. It is considered one of the most powerful oxidants readily available and it produces NO harmful by-products.

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