CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • Partial Shutoff For Partial Service
    Partial Shutoff For Partial Service

    Cutting off service to a customer who hasn’t paid their water bill can be a controversial move for many utilities. But a new product that integrates a shut off valve with an ultrasonic meter may make what has traditionally been an all or nothing decision a little easier.

  • Celebrating 10 Years Of WaterSense
    Celebrating 10 Years Of WaterSense

    Did you know that two-thirds of the continental U.S. has experienced drought in the last few years? It has left many utilities grappling with water scarcity and the costs of finding new water resources and treatment.

  • Science Guides Public Health Protection For Drinking Water
    Science Guides Public Health Protection For Drinking Water

    As a country, we’ve come a long way toward providing clean air, water, and land — essential resources that support healthy, productive lives. But we have more work to do to make sure that every American has access to safe drinking water.

  • The Future Is Here — Just Add Utility
    The Future Is Here — Just Add Utility

    Water utilities are responsible for one thing above all: supplying safe drinking water to their populations on a daily basis. In light of the recent public health crisis in Flint, MI, utilities have never been under more pressure from the public to perform this service.

  • Infrastructure Matters
    Infrastructure Matters

    Infrastructure matters. It matters — in big ways and in small — to our country, our economy, our quality of life, our safety, and our communities.

  • Smart Networks Smoothing Supply Of Water
    Smart Networks Smoothing Supply Of Water

    With increasing and urbanizing population, extreme weather events happening with greater frequency, aging infrastructure and work forces, more demanding customers, and significant revenue constraints, it is becoming increasingly difficult for water utilities to ensure that supply consistently meets demand.

  • How To Communicate The Value Of Water — And Rate Hikes — To Customers
    How To Communicate The Value Of Water — And Rate Hikes — To Customers

    A champion of water investment shares four strategies for winning over customers to support both short-term and lasting utility initiatives.

  • Working With Customers To Reduce Water Usage During California Drought
    Working With Customers To Reduce Water Usage During California Drought

    In 2015, California entered the fourth year of a severe drought, the driest it has been since record keeping began in the late 1800s. This historic long-term drought is a problem for every American, regardless of where they live, because it has implications for the economy, society and environment.

  • United Utilities Improves Customer Satisfaction While Reducing Costs
    United Utilities Improves Customer Satisfaction While Reducing Costs

    The rising marginal cost of producing clean water together with increasing demand and higher expectations of reliability and quality of service leaves utilities facing an uphill challenge — managing aging systems and infrastructure with limited resources.

  • Together We Can Get The Lead Out
    Together We Can Get The Lead Out

    If there is one lesson to be learned from the Flint crisis, it is this: Our communities will be safer in the long run with no lead pipes in the ground.

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DRINKING WATER PRODUCTS

Plant Operations and Out Sourcing Plant Operations and Out Sourcing

Build-own-operate service contracts allow customers to focus on their core business while Evoqua Water Technologies takes responsibility for the design and operation of the water or wastewater treatment system.

CT5100 Continuous Gas Analyzer CT5100 Continuous Gas Analyzer

Rosemount CT5100 continuous gas analyzer from Emerson Process Management is the world’s only hybrid analyzer to combine Tunable Diode Laser (TDL) and Quantum Cascade Laser (QCL) measurement technologies for process gas analysis and emissions monitoring. The CT5100 is available in two variants: a certified system, housed in a purged and pressurized enclosure for hazardous area installations; and a non-certified system for use in nonhazardous areas. Both can house up to six lasers to measure up to 12 critical component gases and potential pollutants simultaneously within a single system - meeting local, state, national, and international regulatory requirements. The CT5100 is a unique combination of advanced technology, high reliability, and rugged design. Its "laser chirp" technique expands gas analysis in both the near- and mid-infrared range, enhancing process insight, improving overall gas analysis sensitivity and selectivity, removing cross interference, and reducing response time. The laser chirp technique produces sharp, well-defined peaks from high resolution spectroscopy that enable specificity of identified components with minimum interference and without filtration, reference cells, or chemometric manipulations.

Pall Aria™ FIT System Pall Aria™ FIT System

The Pall Aria™ FIT system illustrates an innovative approach to packaged water systems, featuring a flexible design that is easily tailored for customers’ specific requirements. Systems are pre-assembled and shipped to site for easy and efficient installation, and years of trouble-free operation. With the proven reliability of the Pall Aria™ platform, you can trust Pall to treat all your surface water, groundwater, wastewater, and re-use water. Pall is a global leader in filtration, separation, and purification technologies. Pall Aria™ systems are engineered to eliminate contaminants and deliver pure water for drinking, industrial processes, discharge, and other vital uses.

d-Rain Joint™ Pavement Rainwater Filtration System d-Rain Joint™ Pavement Rainwater Filtration System

Developed to satisfy permeable, pervious driveway requirements, the d-Rain Joint devices provide stormwater infi ltration through an impervious surface. Install in any residential or commercial applications: Installing a permeable drainage device for impervious pavements allow storm water to infi ltrate slowly into the ground at a fl ow rate of more than 2 gallons per minute per linear foot.

VTScada Thin Clients VTScada Thin Clients

Optional Component – Fully featured mobile access that you can configure in seconds with display options that suit any screen size and data plan. VTScada has always been a leader in remote connectivity. VTScada Thin Clients allow authorized users to safely monitor and control their process from anywhere.

UltraDynamics® Municipal UV Solutions Ground Water UltraDynamics® Municipal UV Solutions Ground Water

The advantages which have made ultraviolet irradiation an effective, and the fastest growing, disinfection technology for wastewater are now available for primary disinfection of municipal drinking water.

TorayFil UF Modules TorayFil UF Modules

Toray's PVDF hollow fiber membrane module effectively removes suspended solids and microorganisms such as pathogens, when used for various types of water treatment. This innovative membrane module was developed with polymer science and the membrane fabrication technologies accumulated in Toray Industries, Inc. for more than 30 years.

Coriolis Mass Flowmeter CoriolisMaster FCH430 And FCH450 Coriolis Mass Flowmeter CoriolisMaster FCH430 And FCH450

CoriolisMaster FCH400 series of compact Coriolis mass flowmeters feature low pressure drop, high capacity, intuitive ABB common display, five modular I/Os and HART communication. The FCH400 series offers on top EHEDG certified cleanability with polished wetted materials.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • How To Evolve With Rising Water Prices

    The rising cost of water has forced utilities to evolve, in their practices and in the ways they interact with a public asked to pay higher rates.

  • Dropping Off PPCP Contamination

    To combat the presence of PPCPs in waterways, the Metropolitan Water Reclamation District of Greater Chicago has established drop-off points for consumers to safely dispose of unwanted pharmaceuticals.

  • Bringing The Water Loss Fight Home During ‘Fix A Leak Week’

    The U.S. EPA estimates that more than one trillion gallons of water are lost through household leaks every year. It introduced “Fix a Leak Week” to bring that number down.

  • The Bible On Effective Utility Management

    The U.S. EPA and multiple water groups recently gathered during Water Week 2016 in Washington, D.C. to announce updates to an essential guide for effective utility management (EUM). If utilities aren't already familiar with this document, they need to be. 

  • Raising Water Rates: What Message Works Best?

    I sympathize with water and wastewater utilities. Tasked with more responsibility than ever, too often they aren’t supported with the necessary financial resources. To draw a baseball analogy, apropos for this time of year, it's like trying to win the World Series with minimal payroll (capital improvement funds) and old, broken-down players (infrastructure).

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WATER INDUSTRY FEATURES

  • Retrofit Membrane System Treats High Turbidity Water
    Retrofit Membrane System Treats High Turbidity Water

    The City of Wilmington, Delaware is situated where the Christina River and the Brandywine Creek flow into the Delaware River.

  • Next Generation Mag Meter
    Next Generation Mag Meter

    Municipal and Industrial water and wastewater treatment systems present a challenging environment in which the accurate and reliable measurement of liquid flow is essential for cost-effective plant operation.

  • Liquid Level / Interface Monitoring In Flocculant / Sludge Control

    In municipal and industrial wastewater treatment plants, sludge clarifiers are utilized to separate solids from the water treatment effluent system by introducing air and flocculants. This process results in the sludge rising to the top of the pond or tank and spilling over a weir into a separate collection area.

  • Flare Gas Flow Measurement And Control
    Flare Gas Flow Measurement And Control

    In oil/gas production, refining and storage operations around the globe, flare gas systems are used to burn-off and dispose of waste, excess or off-gases, and as a safety system. The accurate, responsive and reliable measurement of flare gas is essential in order to assure proper operation of the flare gas system, which protects people and equipment from potentially hazardous combustible gas to maintain a safe working environment and to avoid environmental contamination.

  • Know By 'Heart': Flow Meter Technology Of The Future
    Know By 'Heart': Flow Meter Technology Of The Future

    To get the latest on the Promag 400 line of electromagnetic flow meters featuring specialized sensor technology, Water Online spoke with Endress+Hauser’s Flow Product Marketing Manager Nathan Hedrick and Environmental Industry Manager Alan Vance. The two served up details on the sensors’ web capabilities, proprietary Heartbeat Technology, and advanced safety features.

  • Trides Application Traffic Light

    Potable water with very low or no metals and no scale or corrosion inhibitor is used.

  • Choosing The Right Flow Measurement Technology
    Choosing The Right Flow Measurement Technology

    Flow measurement instrumentation options abound, and the challenge of picking the right one for a particular application can be daunting.

  • How To Evolve With SCADA
    How To Evolve With SCADA

    Supervisory control and data acquisition (SCADA) systems are the digital pulse of water and wastewater treatment plants. Serving as the information hub, SCADA makes the most of the day’s cutting-edge technology and in turn uses it to make the most of the plant’s operations. But how to keep up with a system that evolves as quickly as the greatest minds in the field will allow?

  • What Is Containerized Water Treatment?
    What Is Containerized Water Treatment?

    Containerized water treatment solutions eliminate many challenges associated with developing a large-scale wastewater or desalination facility.

  • Emerging Contaminants: PFOS AND PFOA
    Emerging Contaminants: PFOS AND PFOA

    PFOS and PFOA are on the EPA’s Contaminant Candidate List 4 (CCL-4). Recently, to provide Americans with a margin of protection from exposure to PFOA and PFOS, the EPA established a health advisory with levels at 70 parts per trillion.

  • Odor Control Program Cost Reduction Through Dosing And Monitoring Automation
    Odor Control Program Cost Reduction Through Dosing And Monitoring Automation

    Henrico County, Virginia (The County) utilizes multiple chemical technologies in the sewage collection system in order to control hydrogen sulfide concentrations at key points within the system. The county has strict compliance limits for hydrogen sulfide and was facing growing costs, spending in excess of $1.8 million dollars in 2010.

  • The Role Of Surface Aeration In Wastewater Treatment
    The Role Of Surface Aeration In Wastewater Treatment

    The process of aeration is used to mix, circulate, or dissolve air into a liquid or another substance. Mechanical aeration can reduce the amount of chemicals needed to treat a body of water by providing the oxygen that bacteria need to function properly. There are two common types of water aeration: subsurface and surface. Although subsurface aeration comes to mind first in discussions of wastewater treatment, surface aeration plays an equally important role in oxygenating liquids.

  • Guidance For LT2 Rule Compliance: 10 Technology Tips
    Guidance For LT2 Rule Compliance: 10 Technology Tips

    An industry expert addresses technology and compliance concerns regarding the U.S. EPA’s Long Term 2 Enhanced Surface Water Treatment Rule (LT2).

  • How The Industry Can Take On Wipes In The Waste Stream – And Win: Part 3
    How The Industry Can Take On Wipes In The Waste Stream – And Win: Part 3

    As outlined in earlier articles, increasing public awareness or even seeking legal action are potential tools to help municipalities gain control of the wipes problem. However, many agencies have seen that these strategies are not completely effective in the long term, and they must also employ new technologies to permanently deal with the wipes epidemic.

  • IFAS System Doubles Ammonia Removal Capacity
    IFAS System Doubles Ammonia Removal Capacity

    In August of 2007, the Michigan Department of Environmental Quality issued seasonal ammonia discharge limits for the Coldwater Wastewater Treatment Plant (WWTP), which included a daily maximum ammonia concentration of 2.0 mg/L between the months of May and November.

  • Albertville WWTP Uses Biogas Blower To Replace Natural Gas To Fuel Boilers
    Albertville WWTP Uses Biogas Blower To Replace Natural Gas To Fuel Boilers

    As part of an ongoing effort to improve efficiency and lifecycle costs across all of its projects, a Municipal Utilities Board in Albertville, Ala., set out to upgrade solids handling at the WWTP and pursue Class A biosolids certification, a U.S. Environmental Protection Agency (EPA) designation for dewatered and heated sludge that contains low levels of pathogens.

  • Is Iron In Drinking Water A Public Health Risk?
    Is Iron In Drinking Water A Public Health Risk?

    It’s long been thought that the presence of iron in drinking water is a cosmetic problem rather than a public health concern. But some scientists are now saying that while the iron itself might not be hazardous to your health, what it does to your drinking water is.

  • Greenhouse Gas Flow Monitoring
    Greenhouse Gas Flow Monitoring

    Last year the EPA implemented new regulations entitled “Mandatory Reporting of Greenhouse Gases.” The new regulations called for certain facilities emitting 25,000 metric tons or more per year of specified GHG’s to provide an annual report of their actual GHG emissions. By Allen Kugi, Member Technical Staff, Fluid Components International (FCI)

  • Beyond The Barriers Of Water Reuse
    Beyond The Barriers Of Water Reuse

    Water reuse may be the moment’s most talked about treatment industry topic. It’s no wonder that as drought persists in regions throughout the world without sign of subsiding, questions about how we can make the most of our water are being asked.

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