While utilities use sophisticated systems to supply clean water as well as collect and treat wastewater, the effort to manage incidents and outages leaves room for improvement. Water utilities often rely on manual processes to handle customer reports of leaks, loss-of-service or quality issues.
Revenue for water utilities is circling the drain. Most commercial water meters can stand up to the high water flow of commercial water customers, but these same meters often have a hard time measuring low water flows and retaining accurate meter reads over time and continuous flow conditions. Grocery stores, for example, do not pay for the scant amount of water used for produce misters because it passes through many commercial water meters without detection. These low flows add up to big dollars and are forcing water utilities to take a hard look at the accuracy of their meter fleet.
The manual bi-monthly collection of readings from each meter was no small challenge—or expense—for Davie County Public Utilities. Oftentimes, meters in its water system were separated by a half-mile or more, and covering the routes could take a driver and a meter reader as many as 50 days.
A large gas utility installs a Sensus Auto-Adjust Turbo (AAT) meter for a commercial customer and discovers an unanticipated pile of leaves and other debris in the pipeline.
Clayton was plagued with exceptionally high non-revenue water rates in the 50 percent range. The city attributed the problem to leaks in its water system (parts of which have been in place the 1920s) that are exasperated by high pressure levels needed to pump water to more than 3200 service connections throughout Clayton’s mountainous terrain located 2200ft above sea level.
Bethpage Water District’s (New York) outdated water metering system led to customer service concerns, such as a slow response time for detecting leaks and insufficient data for billing inquiries. By installing new meters and advanced metering analytics software, the district increased visibility into its operations, resulting in greater revenue and improved customer service.
Since the early 1980s, the 900 MHz frequency band has been widely used for wireless communications in consumer, business, and municipal applications.
Russellville water treatment plant is a surface water plant using traditional clarification, filtration, and treatment. The plant historically has used traditional contact turbidimeters that employ tungsten lamps that required quarterly maintenance, but replaced their turbidimeters with Swan Turbiwell turbidimeters in 2012. Read the full report for a comparison of the performance of the Swan Turbiwell to the previously installed turbidimeters.
The City of Clermont, Florida is located in Lake County 22 miles west of Orlando; and, like its neighbor, has an economy driven largely by tourism.
Considering the invaluable service provided to the society by the water companies, it is imperative to ensure their sustainability. To achieve this objective, these organizations must be allowed to fulfill their mission with effectiveness and efficiency. Information and communication technologies are especially important tools in this pursuit of enhanced performance.
Advancements targeting the challenges related to a flooded meter pit environment have occurred slowly over the years, with limited success.
Faced with aging meters of all kinds from multiple manufacturers, the Etowah Water & Sewer Authority, about an hour north of Atlanta, looked to implement a complete replacement program, one that would not simply replace all existing meters but would also favorably position the Authority for years to come. Specifically, they looked for an advanced metering infrastructure (AMI) solution from one vendor that offered improved accuracy, greater longevity and forward-looking capabilities that would allow them to grow and develop as the future warranted.
The majority of the water in the city of Simi Valley, California, is provided by Ventura County Waterworks District 8, serving approximately 26,000 metered connections — 22,000 of which are now read by Neptune’s R900® System.
Located on a peninsula in the Gateway Region between New York Bay, Newark Bay, and Kill Van Kull, the City of Bayonne, NJ, is proud to support its economy through traditional manufacturing, distribution, and maritime activities.
Water Meters|Automatic Meter Reading Systems|Fire Service Meters|Control Instrumentation
Maximize efficiencies. Enhance revenue. Improve customer service. Conserve precious natural resources. You can do it all with ARB® Utility Management Systems™ from Neptune. Since 1892, Neptune has provided utility metering systems that save time, money, and labor.
Mueller Water Products, Inc. manufactures and markets products and services that are used in the transmission and distribution of safe, clean drinking water and in water treatment facilities throughout North America.
Water Meter Manufacturer|National Chain of Distributors for Sales and Service|Award-Winning AMR Wireless RF Meters
Badger Meter is a leading manufacturer and marketer of flow measurement and control products, serving water utilities, municipalities and industrial customers worldwide. Measuring a variety of liquids, from potable water to oil and lubricants, to industrial processes, our products are known for their high degree of accuracy, long-lasting durability, and their ability to provide valuable and timely measurement information to our customers.
ABOUT AMR, AMI & METERING
Automatic Meter Reading (AMR) is a system and process used to remotely collect water meter data without the physical presence of personnel at the reading point. The system can be configured to read multiple meters at exactly the same point in time such as midnight or at the end of every month. Automatic Meter Readers (AMR) also known as SMART Meters afford suppliers with a cost effective solution to meter reading. Automatic meter readers use a real time wireless communication network to connect digital water meters with a central management system. Digital water meters use ultrasonic measurement technology to provide precise meter readings. AMR is a key driver of efficiency for water utilities by lowering costs by optimizing maintenance interventions and lowering reading operations. An effective AMR system can only work if the water meter has a pulse out where a radio transmitter will be attached to it. Multiple meter readings will then be transmitted to a device called the repeater. Using GPRS the readings will be transmitted to a server. The data can then be obtained from the server for use. AMR devices incorporate smart image recognition technology (OCR – Optical Character Recognition), BPL (Broadband Power line) as well as PLC (Power line Communications) technologies.
Advanced Metering Infrastructure (AMI) are the systems beyond simply the meters that allow utility professionals to not only collect and analyze water usage, but also communicate back to metering devices, either on request or on a schedule. These systems include electronic/digital hardware and software providing continuously available remote communications. A typical AMI solution equips the customer with advanced solid state, electronic AMR meters that collect time-based data. These meters have the ability to transmit the collected data through commonly available fixed networks such as Broadband over Power Line (BPL), Power Line Communications (PLC), Fixed Radio Frequency (RF) networks, and public networks (e.g., landline, cellular, paging). The meter data are received by the AMI host system and sent to the Meter Data Management System (MDMS) that manages data storage and analysis to provide the information in useful form to the utility.
Utilities are turning toward advanced metering infrastructure (AMI) systems as part of larger “Smart Grid” initiatives. AMI extends current advanced meter reading (AMR) technology by providing two way meter communications, allowing commands to be sent toward the home for multiple purposes, including “time-of-use” pricing information, demand-response actions, or remote service disconnects.