DRINKING WATER
From Utility To Ally: Smart Water Management For Customer Satisfaction
Smart water technologies improve customer satisfaction through accurate billing, leak detection, and data-driven insights, helping utilities build trust, reduce losses, and enhance operational efficiency.
DRINKING WATER CASE STUDIES AND WHITE PAPERS
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Reversing Water Loss In A Rural Municipality
Explore how Oneida's water department went from dealing with water loss, partnering up and solving the challenge, and getting unexpected results.
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Why Vessel Design Is The Ultimate Performance Driver For Media Filters
Choosing the right media is only the first step. Vessel and underdrain design often determine whether filtration systems meet expectations — or quietly fall short over time.
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Better Drinking Water Quality Starts Upstream
While every potable water treatment process requires a balance of chemistry and biology to deliver safe, clean drinking water, added concerns from upstream stormwater or agricultural runoff only make the job that much more difficult. How can we do a better job of safeguarding water treatment plant (WTP) operations while protecting the health of water utility customers against threats of upstream nonpoint source (NPS) pollution?
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Partnership For Safe Water Going Strong At 25
A quarter-century into its existence, the program started by six prestigious water groups to honor the highest achieving drinking water utilities continues to grow and evolve.
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What Made The Becancour Water Treatment Plant A Model For Clean Water Solutions?
Learn how Quebec’s Becancour Water Treatment Plant improved ozone efficiency, reduced maintenance, and enhanced scalability by upgrading to a modular Pinnacle Summit ozone system.
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Security, Strength: AMERICAN Provides Products Of Choice For Major Highway Project In Augusta, Georgia
Work is roughly 50 percent complete on a $30-million-plus upgrade of what is considered the most dangerous stretch of road in Augusta, Georgia.
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Repair Of Failed Bolt Coupling Connection From Pit Cast Iron Pipe To High Density Polyethylene Pipe
On December 25, 2017, a leak was reported to the Colorado Springs (Springs Utilities). The Crew members excavated and exposed the pipe discovering a leaking 24” bolted transition coupling joining 24” Cast Iron Pipe to 24” High Density Polyethylene Pipe. Read the full article to learn how JCM Industries worked with the utility to repair the leak in a timely manner.
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Building A Sustainable Future With Smart Water Solutions
In a world facing mounting water stress and increasing demands on utilities, ensuring consistent water quality and minimizing pipeline losses have never been more important.
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Decontamination In Days: How Calgon Carbon Cleaned Pearl Harbor
A first-hand account of how Calgon Carbon Corp. executed a last-minute clean jet fuel contaminated water around the Joint Base Pearl Harbor-Hickman.
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Real-Time Digital Analytics Identifies More Than 180 Million Gallons Of Annual CSO Reduction
The City of Richmond turns to Xylem Wastewater Network Optimization to identify critical CSO-reducing projects, putting them on a path to regulatory compliance while avoiding costly and unnecessary infrastructure.
DRINKING WATER APPLICATION NOTES
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Bardac® LF 18 — A Novel Cooling Water Algaecide10/23/2020
The active ingredient in Bardac® LF 18 is dioctyl dimethyl ammonium chloride. This product comes in two concentrations: -10WT (10% w/w) and -50WT (50% w/w). Several chemical properties of this product yield key benefits that set it apart from other industrial cooling water products. It is a quaternary ammonium compound (quat). Quats are typically low cost and highly effective biocides for a broad spectrum of organisms.
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Removal Of PFCs With Activated Carbon12/30/2013
In recent years, various perflorinated chemicals (PFCs) have come under increasing scrutiny due to their presence in the environment, in animals, and in human blood samples. There are two major classes of PFCs: perfluoroalkyl sulfonates such as perfluorooctanesulfonic acid (PFOS) and long chain perfluoroalkyl carboxylates such as perfluorooctanoic acid (PFOA) and perfluorononanoic acid (PFNA).
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Oxidation Reduction Potential10/29/2021
What is ORP? Oxidation Reduction Potential or Redox is the activity or strength of oxidizers and reducers in relation to their concentration. Oxidizers accept electrons, reducers lose electrons. Examples of oxidizers are: chlorine, hydrogen peroxide, bromine, ozone, and chlorine dioxide. Examples of reducers are sodium sulfite, sodium bisulfate and hydrogen sulfide. Like acidity and alkalinity, the increase of one is at the expense of the other.
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Determination Of Pesticide Residues In Honey, By An Automated QuEChERS Solution9/17/2014
The QuEChERS (Quick-Easy-Cheap-Effective-Rugged-Safe) sample extraction method was developed for the determination of pesticide residues in agricultural commodities.
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The Active Control Program For Advanced UV Oxidation12/1/2025
This application note will explore how active control programs lower operational costs of compliant contaminant removal.
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Free Chlorine Measurement In Drinking Water Treatment12/21/2005
Before water can be used as a safe and reliable source for drinking water, it must be properly treated. Since water is a universal solvent, it comes in contact with several different pathogens, some of which are potentially lethal, and inactivation is accomplished through chemical disinfection and mechanical filtration treatment. This treatment consists of coarse filtration to remove large objects and pre-treatment which includes disinfection using chlorine or ozone
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Municipal Real-Time Water Quality Monitoring9/24/2020
We arm municipalities with actionable data necessary to make informed decisions about water quality in their communities
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Determination Of Hexanal In Foods Utilizing Dynamic Headspace4/9/2015
Hexanal is one of many well-documented aromatic components that contribute to flavor and aroma in common consumer food products containing omega-6 fatty acids. Hexanal content is also used to measure the oxidative status of foods rich in omega-6 fatty acids.
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Aries Arsenic Reduction1/7/2026
Arsenic has no smell, taste, or color when dissolved in water even in high concentrations. It is a potential concern to those who live in areas with high natural deposits of arsenic, receive runoff from orchards, or from glass and electronic production waste. Long-term exposure to arsenic can cause a number of harmful effects on the human body including cancer, skin lesions, cardiovascular disease and diabetes, among others.
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Protecting Pumps From Dead Head Conditions4/6/2017
The C445 motor management relay offers the most configurable protection options in the industry, with features specifically designed to protect critical pumps from costly damages due to dead-head and other underloaded or starved pump conditions.
LATEST INSIGHTS ON DRINKING WATER
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The U.S. EPA’s 2026 trichloroethylene (TCE) compliance deadlines are now forcing a concrete shift toward source-zone destruction. In situ chemical oxidation (ISCO), sequenced with enhanced bioremediation, is proving to be the most credible path to groundwater contaminant rebound mitigation.
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Our infrastructure systems have operated in managed deterioration for decades. And not surprisingly, once they deteriorate badly enough and cross over into active failure, all cost discipline disappears.
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Currently, water infrastructure is outdated and fragile, prone to breakages and leaks. Reactive approaches to water infrastructure are only implemented after an incident and are more expensive than simple maintenance fixes. Geotechnical Internet of Things (IoT) devices enable water and wastewater industry professionals to identify and address issues before they escalate into catastrophic events.
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A new study linking certain groundwater sources to higher Parkinson’s risk underscores a broader question for the water sector: how environmental exposures in drinking water may influence long-term health.
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The growing demand for water across a variety of sectors combined with the increasingly understood complexity of emerging contaminants is creating a dynamic marketplace for filtration media. The goal of selecting the right filtration media is not to meet minimum standards but to achieve the right balance of performance, durability, and operational simplicity to ensure long-term compliance and cost-effective operation.
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Emerging state water reuse regulations are driving adoption of ozone and advanced oxidation, requiring flexible, high-performance systems to meet pathogen, trace organic, and DBP control objectives.
ABOUT DRINKING WATER
In most developed countries, drinking water is regulated to ensure that it meets drinking water quality standards. In the U.S., the Environmental Protection Agency (EPA) administers these standards under the Safe Drinking Water Act (SDWA).
Drinking water considerations can be divided into three core areas of concern:
- Source water for a community’s drinking water supply
- Drinking water treatment of source water
- Distribution of treated drinking water to consumers
Drinking Water Sources
Source water access is imperative to human survival. Sources may include groundwater from aquifers, surface water from rivers and streams and seawater through a desalination process. Direct or indirect water reuse is also growing in popularity in communities with limited access to sources of traditional surface or groundwater.
Source water scarcity is a growing concern as populations grow and move to warmer, less aqueous climates; climatic changes take place and industrial and agricultural processes compete with the public’s need for water. The scarcity of water supply and water conservation are major focuses of the American Water Works Association.
Drinking Water Treatment
Drinking Water Treatment involves the removal of pathogens and other contaminants from source water in order to make it safe for humans to consume. Treatment of public drinking water is mandated by the Environmental Protection Agency (EPA) in the U.S. Common examples of contaminants that need to be treated and removed from water before it is considered potable are microorganisms, disinfectants, disinfection byproducts, inorganic chemicals, organic chemicals and radionuclides.
There are a variety of technologies and processes that can be used for contaminant removal and the removal of pathogens to decontaminate or treat water in a drinking water treatment plant before the clean water is pumped into the water distribution system for consumption.
The first stage in treating drinking water is often called pretreatment and involves screens to remove large debris and objects from the water supply. Aeration can also be used in the pretreatment phase. By mixing air and water, unwanted gases and minerals are removed and the water improves in color, taste and odor.
The second stage in the drinking water treatment process involves coagulation and flocculation. A coagulating agent is added to the water which causes suspended particles to stick together into clumps of material called floc. In sedimentation basins, the heavier floc separates from the water supply and sinks to form sludge, allowing the less turbid water to continue through the process.
During the filtration stage, smaller particles not removed by flocculation are removed from the treated water by running the water through a series of filters. Filter media can include sand, granulated carbon or manufactured membranes. Filtration using reverse osmosis membranes is a critical component of removing salt particles where desalination is being used to treat brackish water or seawater into drinking water.
Following filtration, the water is disinfected to kill or disable any microbes or viruses that could make the consumer sick. The most traditional disinfection method for treating drinking water uses chlorine or chloramines. However, new drinking water disinfection methods are constantly coming to market. Two disinfection methods that have been gaining traction use ozone and ultra-violet (UV) light to disinfect the water supply.
Drinking Water Distribution
Drinking water distribution involves the management of flow of the treated water to the consumer. By some estimates, up to 30% of treated water fails to reach the consumer. This water, often called non-revenue water, escapes from the distribution system through leaks in pipelines and joints, and in extreme cases through water main breaks.
A public water authority manages drinking water distribution through a network of pipes, pumps and valves and monitors that flow using flow, level and pressure measurement sensors and equipment.
Water meters and metering systems such as automatic meter reading (AMR) and advanced metering infrastructure (AMI) allows a water utility to assess a consumer’s water use and charge them for the correct amount of water they have consumed.