DRINKING WATER
Smarter Control For Seasonal Demand: How Aquana Smart Valves Help Utilities Manage Frequent Water Shutoffs
Managing water service in high-turnover communities requires balancing operational costs with infrastructure protection. Remote control technology enables utilities to mitigate the risks of frequent shutoffs, reduce labor-intensive field visits, and detect leaks in vacant properties.
DRINKING WATER CASE STUDIES AND WHITE PAPERS
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How To Utilize pH Neutralization Systems And Adhere To Discharge Regulations
For any drinking water or wastewater treatment operation, pH neutralization is never far from top-of-mind. The regulatory standards for pH to which effluent must adhere, also known as “pH neutralization,” are central to ensuring that treatment is performed accurately and that the water or wastewater leaving a plant is safe.
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Disinfection For Drinking Water Plant In Chennai, India
The Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) encountered significant challenges in treating high algae loads at its drinking water plant, which processes 1.5 million liters of water daily. The primary issue arose from the organic load in lake water, which, when treated with conventional chlorine disinfectants, resulted in harmful disinfection byproducts (DBPs).
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Conversion To On-Site Sodium Hypochlorite Generation Improves The Safety And Resilience Of Two Wastewater Reuse Plants With A Three-Year Economic Payback
Aqua Engineers is a local Hawaiian company founded almost 40 years ago which delivers operations, engineering, and construction management to the water and wastewater industry throughout Hawaii. Also, as an owner and operator, Aqua Engineers is keenly focused on the return on investment for process equipment decisions, but also on the safety of its operators and surrounding community. Read the full case study to learn why Aqua Engineers chose the Microclor OSHG system provided by UGSI Solutions for both their sites in 2016.
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Rethinking Water: How Integrated Resource Management Can Solve the Global Scarcity Crisis
In this article, discover how integrated resource management can reduce overall water demand by tailoring water use to its most appropriate application, thereby helping regions optimize their water portfolios.
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Full Scale Installation: Village Of Bartlett, Illinois
Located 35 miles northwest of Chicago, current population approximately 36,000. Average radium levels approximately 9 pCi/L. No other treatment, only the addition of chlorine and polyphosphate.
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Tapping Into A Smart Utility Network To Uphold Water Quality
For municipal water systems, the endless demand to maintain water quality can be challenging. Anytime the quality or pressure drops far enough to necessitate a boil notice, the costs to inform residents and get the problem under control can be extensive. It can also create a public relations nightmare. Newer solutions provide a cost-effective way to build an entire smart utility network to more proactively manage water quality and generate greater ROI.
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Recouping Revenue With Accurate Water Meters - Ira Township, MI
Ira Township in Fairhaven, MI used to have a variety of water meters with different reading technology—radio, touchread, automatic reading boxes and direct-read meters. On average, the meters were 19 years old and some were as old as 40 years. “With meters that old, we were not recouping all the revenue we should be,” says Chris Hiltunen, Ira Township Water & Department of Public Service Superintendent.
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Mueller Has You Covered For Domestic Products
Since 1857, Mueller Water Products have been helping municipalities increase operational efficiencies, improve customer service and prioritize capital spending. Throughout this time Mueller has played an essential role in the research, development and manufacturing of products and services used in water systems across North America.
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Yorkshire Water Reduces Leaks By 57%, Eliminating 30% Of Annual Distribution Main Repairs
Yorkshire Water Services (YWS) is a leading UK water utility that serves nearly 5.5 million people and has a well-deserved reputation as a progressive and proactive utility. Their belief that innovation is one of the key driving forces that allows utilities to deliver better services to their customers while keeping costs down has led them to always seek out new ways to improve their operations both now and in the future.
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New Toolkit Arrives Just In Time For HAB Season
With harmful algal blooms (HABs) being forecast to increase, in part due to the effects of climate change, more water systems can expect to face problematic cyanotoxin conditions more frequently and for more days per year. In its efforts to mitigate the negative effects of such increases, the U.S. EPA has enhanced its information resources for water utilities by issuing a new Cyanotoxins Preparedness and Response Toolkit (CPRT).
DRINKING WATER APPLICATION NOTES
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Water Determination In Liquefied Petroleum Gas Using GC BID And Ionic Liquid Column Watercol™6/28/2018
Water in petrochemical feedstocks can cause problems for processors. Freezing of pipe lines and valves and poisoning of expensive catalysts are just a few examples.
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Best Practices In Moist And Wet Gas Flow12/20/2021
The Wet Gas MASSter sensor is for use in applications that have a high level of moisture or condensation present in the gas flow stream that cannot otherwise be removed.
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Hemodialysis Patient Health10/29/2021
Controlling dialysate quality is critically important to hemodialysis patient health. Complications as minor as nausea and fatigue or as severe as metabolic acidosis and sepsis can result if dialysate composition is incorrect. All the factors that ultimately affect dialysate composition must therefore be carefully monitored and controlled: proper proportioning and mixing of concentrates with water; the quality of water mixed with concentrates to form dialysate; and the quality of water used in the reprocessing of hemodialyzers, system maintenance and disinfection.
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Scrubber Application1/27/2022
This customer supplies district heating and electricity for the region of Sønderborg. For one of their waste applications a MAG meter failed within 6 months, and was successfully replaced with a Panametrics Aquatrans AT600.
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Dissolved Oxygen Measurement11/11/2013
One of the most important measurements in the determination of the health of a body of water is its dissolved oxygen content. The quantity of dissolved oxygen in water is normally expressed in parts per million (ppm) by weight and is due to the solubility of oxygen from the atmosphere around us.
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Dosing Of Sodium Hypochlorite Solution For Drinking Water Disinfection9/22/2022
A water purveyor was in urgent need of a chemically resistant flow instrumentation with a long life of service that allowed reliable and long-term stable dosing of the sodium hypochlorite solution.
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Application Note: YSI Real-Time Water Quality Monitoring And The IPSWATCH-EMPACT Program12/28/2005The Ipswich and Parker Rivers watersheds lie only a short distance north of Boston, MA. The first settlements in these watersheds began in the early 1600s. Since that time, residents have relied heavily on the natural resources of the Parker and Ipswich Rivers, their coastal estuaries and Plum Island Sound, which is known as the Great Marsh. This ecosystem has been designated and protected by the Commonwealth of Massachusetts as an Area of Critical Environmental Concern (ACEC).
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Fountain Testing Solutions10/29/2021
Accurate fountain (dampening) solution concentration control is essential for consistent, high-quality results in lithography. Low concentration can cause drying on the non-image area of the plate resulting in tinting, scumming, blanket piling, etc. High concentrations, on the other hand, bring about over-emulsification of the ink. This results in weakening of color strength and changes in ink rheology (body and flow properties). Correct concentration will allow the non-image areas of the plate to be appropriately wetted.
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Veterinary Drug Residue Analysis Using The AutoMate-Q40: An Automated Solution To QuEChERS10/1/2014
QuEChERS is a Quick-Easy-Cheap-Effective-Rugged-Safe extraction method that has been developed for the determination of pesticide residues in agricultural commodities.
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Application Note: Troubleshooting A pH Electrode1/26/2011
Many factors affect performance of a pH electrode. When performance degrades, it is always a challenge for the analyst to identify the cause. Common troubleshooting procedures, which include evaluation of slope, electrode drift, time response, and accuracy, take considerable time. By Thermo Fisher Scientific
LATEST INSIGHTS ON DRINKING WATER
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Beaverton Water Division’s transition to Kamstrup AMI and acoustic leak detection is modernizing meter reading, reducing infrastructure costs, improving leak identification, and streamlining operations as deployment progresses.
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Learn how the Mustang Bayou Service Area (MBSA) Water System Improvements project delivered a fast-tracked, multi-phase response to rapid development and critical capacity challenges in one of the Missouri City’s fastest-growing regions.
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As water systems grow more complex and climate patterns shift, Legionella is emerging as one of the most persistent and underestimated risks in the built environment. The threat to public health from Legionnaires' disease will likely further escalate unless decisive action is taken.
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The city of Jackson faced a water crisis that went beyond the tap. What began as an ambitious plan to modernize its water metering infrastructure in 2014 became a logistical and financial nightmare, costing the city millions in lost revenue and declining public trust. Metering as a Service (MaaS) offered the city an alternative option.
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There has been an abundance of funding available to address the estimated 9.2 million lead service lines currently deliver drinking water to homes, businesses, schools, and unsuspecting citizens throughout the United States. So it is disheartening to realize that millions of lead water lines are still delivering water to citizens.
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This Q&A follows the Webinar: Beaverton's New AMI Solution Checks Every Box: Operations, Billing, Service, & Savings hosted by Water Online on October 21, 2025. The webinar featured the leadership team from Beaverton Water Division as they discussed lessons learned across operations, billing, and customer service, offering a 360-degree perspective on implementing and managing an AMI system.
ABOUT DRINKING WATER
In most developed countries, drinking water is regulated to ensure that it meets drinking water quality standards. In the U.S., the Environmental Protection Agency (EPA) administers these standards under the Safe Drinking Water Act (SDWA).
Drinking water considerations can be divided into three core areas of concern:
- Source water for a community’s drinking water supply
- Drinking water treatment of source water
- Distribution of treated drinking water to consumers
Drinking Water Sources
Source water access is imperative to human survival. Sources may include groundwater from aquifers, surface water from rivers and streams and seawater through a desalination process. Direct or indirect water reuse is also growing in popularity in communities with limited access to sources of traditional surface or groundwater.
Source water scarcity is a growing concern as populations grow and move to warmer, less aqueous climates; climatic changes take place and industrial and agricultural processes compete with the public’s need for water. The scarcity of water supply and water conservation are major focuses of the American Water Works Association.
Drinking Water Treatment
Drinking Water Treatment involves the removal of pathogens and other contaminants from source water in order to make it safe for humans to consume. Treatment of public drinking water is mandated by the Environmental Protection Agency (EPA) in the U.S. Common examples of contaminants that need to be treated and removed from water before it is considered potable are microorganisms, disinfectants, disinfection byproducts, inorganic chemicals, organic chemicals and radionuclides.
There are a variety of technologies and processes that can be used for contaminant removal and the removal of pathogens to decontaminate or treat water in a drinking water treatment plant before the clean water is pumped into the water distribution system for consumption.
The first stage in treating drinking water is often called pretreatment and involves screens to remove large debris and objects from the water supply. Aeration can also be used in the pretreatment phase. By mixing air and water, unwanted gases and minerals are removed and the water improves in color, taste and odor.
The second stage in the drinking water treatment process involves coagulation and flocculation. A coagulating agent is added to the water which causes suspended particles to stick together into clumps of material called floc. In sedimentation basins, the heavier floc separates from the water supply and sinks to form sludge, allowing the less turbid water to continue through the process.
During the filtration stage, smaller particles not removed by flocculation are removed from the treated water by running the water through a series of filters. Filter media can include sand, granulated carbon or manufactured membranes. Filtration using reverse osmosis membranes is a critical component of removing salt particles where desalination is being used to treat brackish water or seawater into drinking water.
Following filtration, the water is disinfected to kill or disable any microbes or viruses that could make the consumer sick. The most traditional disinfection method for treating drinking water uses chlorine or chloramines. However, new drinking water disinfection methods are constantly coming to market. Two disinfection methods that have been gaining traction use ozone and ultra-violet (UV) light to disinfect the water supply.
Drinking Water Distribution
Drinking water distribution involves the management of flow of the treated water to the consumer. By some estimates, up to 30% of treated water fails to reach the consumer. This water, often called non-revenue water, escapes from the distribution system through leaks in pipelines and joints, and in extreme cases through water main breaks.
A public water authority manages drinking water distribution through a network of pipes, pumps and valves and monitors that flow using flow, level and pressure measurement sensors and equipment.
Water meters and metering systems such as automatic meter reading (AMR) and advanced metering infrastructure (AMI) allows a water utility to assess a consumer’s water use and charge them for the correct amount of water they have consumed.