Case Study
Case Study: Lethbridge, Canada
Click Here To Download:
•Case Study: Lethbridge, Canada
By Neptune Technology Group Inc.
The City of Lethbridge (Alberta, Canada) selected Neptune's Canadian Services Group to implement a two-phased metering project that encompassed changing out 7,500 residential water meters (phase I) and the installation of about 2,500 R900® radio frequency (RF) automatic meter reading (AMR) devices, along with replacing over 1,200 aging Industrial, Commercial, and Institutional (ICI) water meters (phase II).
The flexibility of RF technology from Neptune's ARB® Utility Management Systems™ impressed city personnel, who now had the ability to collect accurate reads more frequently, particularly for critical accounts. Previously, it took three personnel three days to read the ICI meters. With the implementation of R900 transmitters and a mobile read system, these meters are now read in less than two hours with 99+ percent read success.
The ICI meters were also equipped with the E-Coder® register to provide value-added data to further enhance system integrity and improve customer service. ICI meters can represent less than 10% of the meter population; however, they can represent a large portion (sometimes in excess of 50-60%) of overall water use and revenue for any water utility. The E-Coder value-added data is an effective tool for the utility to monitor user consumption and provide high volume/value users with enhanced customer service through the availability of leak detection and/or reverse flow detection information.
Click Here To Download:•Case Study: Lethbridge, Canada
