Utility Identifies More Than $260,000 In Recoverable Revenue Using Data-Driven Meter Replacement Program

The City of Fort Wayne, the second largest city in Indiana, has a proactive water utility that is always looking for innovative ways to optimize water management and better serve their community. In recent years, they began exploring how to address ongoing apparent water loss (water that is consumed but not properly measured, accounted for, or paid for) and its associated economic, social, and environmental costs.

The City turned to Xylem Revenue Locator by evaluating the effectiveness of their existing meter replacement program to more accurately identify underperforming meters, reduce water loss, and identify recoverable revenue.