Technology will enhance customer service
Sensus, a Xylem brand, has been selected by Tacoma Public Utilities (TPU) as the technology provider for its advanced meter project. The publicly-owned utility offers power, water, rail, internet and cable service to downtown Tacoma and the surrounding area.
The modernization effort means new advanced metering infrastructure (AMI) to capture more data and provide timely service for more than 190,000 electric and 110,000 water customers in TPU’s service area.
“The Sensus solution gives us the latest technology to empower our customers to make better decisions about their energy and water use,” said TPU’s AMI Program Manager Andre Pedeferri. “The modernization effort will also help us sustain our operations well into the future.”
Tacoma’s advanced meter project will be comprised of Stratus IQ™ electricity meters, a variety of Sensus water meters including iPERL® and ally™ and the FlexNet® communication network. The FlexNet two-way system provides secure, reliable, real-time customer usage data from advanced meters and sensors to the utility over FCC-licensed spectrum. TPU will be able to quickly and accurately capture data remotely, improve billing accuracy and provide new services such as outage management and leak detection.
“Ultimately, our goal is to give customers more control over their energy and water usage,” said Pedeferri. “The reliability of the FlexNet system will allow us to expand our customer service offerings in an efficient and cost-effective way.”
Visit us at booth #2447 during the January 28-30 DistribuTECH Conference in San Antonio, Texas, to learn more about Sensus grid opportunities.
Sensus helps a wide range of public service providers—from utilities to cities to industrial complexes and campuses—do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. For more information, visit sensus.com
Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s approximately 17,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York, with 2018 revenue of $5.2B, Xylem does business in more than 150 countries through a number of market-leading product brands.