Sometimes the relationship with a manufacturer begins and ends when a product is purchased. Regrettably, this can often leave customers high and dry when it comes to installation, operation, or troubleshooting.
Mueller Co. takes a “reliable connections” approach to its products, information, and relationships with customers. To find out more about what goes into providing reliable connections, Water Online spoke with Mueller’s Vice President of Product Management and Marketing, Nick Peyton. We touched on flow control issues facing the industry, the use of social media, and how more information leads to better performance.