Todd Huffman, Regional Manager for Godwin, a Xylem brand, discusses recent trends such as remote monitoring and the migration from buy to rent.
The following is an excerpt from a Q&A with Water Online Radio. Click on the Radio Player above to hear the full interview.
Water Online Radio: Tell us about Godwin’s Field Smart Technology.
Todd: Field smart technology is a remote monitoring and control system that is a new innovation for us. For example, we have a webcam in one of our diesel-driven pumps in Bridge Port, New Jersey, where we can remotely monitor the operation of the water pumps. This includes all of the vitals and a remote start and stop. We have been using it for about 8 to 12 months now in different applications with a lot of success.
The customer is driving the demand for this particular technology. So far, it’s been very useful in the mining industry. Operators are able to remotely monitor and control these pumps from a safe area that’s far enough away from danger.
Water Online Radio: What are some other product innovations that are key to Godwin right now?
Todd: We have incorporated the N-technology into our pump to satisfy municipalities in the sewage industry. This is especially helpful in preventing clogging, which maximizes uptime and effectiveness for water and wastewater installations.
Water Online Radio: Talk more about the work that your company does in the rental market. Where is it going?
Todd: We are seeing an increase in the rental business, and we see this trend continuing. It makes a lot more sense for our customers in this current economic climate to rent rather than buy. Godwin uses 35% of the pumps we manufacture every year in our rental fleet, so we are taking an enormous amount of our manufacturing capabilities and applying them to the rental market. This includes the Field Smart Technology pumps.
We pride ourselves on being the only pumping manufacturer that rents and the only pump rental company that manufactures our own equipment. Being innovative, and being the only pump company that engineers, manufactures, rents, sells, and services our own product is an advantage for us.
Water Online Radio: I am fascinated by this whole trend towards the rental market because money is tight for many industries right now, and economic conditions are unsteady. Taking a look at the bigger picture and total cost, how does this model fit your customers’ needs?
Water Online Radio: It gives the customer flexibility. Renting allows them the diversity to pick exactly what they need for a particular job. It opens up a catalog of equipment that they can pick from.
With purchasing, they have to service the pump. They are somewhat stuck with it...
Click on the Radio Player above to hear the full interview.