Industrial IoT-Enabled Remote Monitoring Improves OEM Service Performance

By Ralph Rio

The prime reason most industrial plants still have internal, on-site maintenance staffs is to reduce repair times and unplanned downtime, which negatively impact revenue, customer satisfaction, cost, and other key business metrics. In most plants today, contracting with the equipment manufacturer for maintenance usually results in unacceptably long periods of downtime for critical equipment while waiting for a technician to arrive – particularly with the typical two passes required for inspection and repair.

However, emerging Industrial IoT (IIoT)-enabled condition monitoring and predictive maintenance approaches allow manufacturers to re-consider outsourcing to the OEM. Faced with the current skills shortage and other constraints, many will find OEM supplier-provided services appealing.