| Selected Editorial From The Latest Water Innovations: |
![Now More Than Ever, It's Time To Embrace Smart Water]() |
| Now More Than Ever, It's Time To Embrace 'Smart Water' |
| By Kevin Westerling |
| The digital revolution is well underway across business, industry, and culture, but water utilites have some catching up to do. Utilities are not necessarily known for trailblazing new ideas and technologies, but that's not a criticism; far from it, in fact. |
![Balancing Utility Performance, Cost, And Risk In The Face Of A Pandemic]() |
| Balancing Utility Performance, Cost, And Risk In The Face Of A Pandemic |
| By Will Williams, Ahmet Ozman, And Mat Powis |
| A lot will change moving forward, as water, wastewater, and stormwater utilities add pandemic risks to their list of priorities and must consider a growing array of threats in the development of capital improvement plans (CIPs). |
![Can’t Pay, Won’t Pay: COVID-19’s Implications For Water Utility Funding]() |
| Can’t Pay, Won’t Pay: COVID-19’s Implications For Water Utility Funding |
| By Ann Bui |
| Water and wastewater utilities that were already financially strapped before the pandemic have seen a decrease in revenue because of it. How can these utilities adapt and survive, or even thrive, in the shadow of COVID-19? |
![How Digital Twins Conceptualize The Water Industry]() |
| How Digital Twins Conceptualize The Water Industry |
| By Sanjeev Verma |
| The concept of digital twinning is explained, and the implications for water delineated, in this overview of one of digitalization’s greatest assets. |
![Wastewater Laboratory Selection And Sampling Best Practices]() |
| Wastewater Laboratory Selection And Sampling Best Practices |
| By Brenda Martinez |
| Sending samples out still requires a level of responsibility and competency. Follow these steps to ensure accurate water quality analysis. |
![7 Keys To Unlocking An Effective Customer Engagement Program]() |
| 7 Keys To Unlocking An Effective Customer Engagement Program |
| By Andrew Jornod |
| Times, technology, and expectations have changed, creating an atmosphere where utilities must update customer engagement strategies to ensure satisfactory service. |
![A Flood Of Support: New Approach Taps P3s For Resiliency Projects]() |
| A Flood Of Support: New Approach Taps P3s For Resiliency Projects |
| By Richard Seline And David Armes |
| Based on a model from Texas, public-private partnerships (P3s) can be the catalyst for making America’s water infrastructure more resilient to storms and catastrophic events. |
