Article | October 5, 2018

Helping Customers Feel More Secure About AMI Data Use

Source: Master Meter, Inc.

With any technology, new capabilities are typically associated with new requirements and responsibilities. While the bottom line of customer billing based on advanced metering infrastructure (AMI) essentially remains the same as it was with manual meter reading, the technology introduces some new “technical issues” regarding data security. For example, while more frequent RF data collection enables added layers of data insight, it also creates a new channel for potential data exposure.

Keeping consumer confidence high, in terms of personal data security, depends on making good initial implementation decisions and continuing to adhere to sound principles of security and confidentiality.