Case Study

Mueller Systems: Asheville, NC Reduces Water Loss And Bolsters Capital Improvement Program With Hot Rod™ AMR


Recently, the Asheville Water Resources Department realized that the manual collection of meter readings provided extremely limited information it needed to effectively manage water loss levels and answer customers’ billing-related questions. It also noticed that its water meters had become outdated and were not accurately measuring the volume of water used by customers.

Immediately, the Department began searching for a partner that would upgrade its water meters and install a smart metering solution that would provide the information needed to better account for the water distributed through its network.

Asheville turned to Cleveland, NC-based Mueller Systems, a leading provider of innovative water infrastructure products and services and technologically advanced metering systems, to replace all of its water meters and install Hot Rod™—Mueller Systems’ high performance automated meter reading (AMR) system. The components of the Hot Rod AMR system, which include Hot Rod™ Radio Transmitter Units, the Street Machine™ Mobile Data Collector and EZ Reader™ Software, work together to help utilities reduce the amount of time it takes to manually collect meter reads, more effectively manage water usage, and improve customer service.


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