Recently, the Asheville Water Resources Department realized that the manual collection of meter readings provided extremely limited information it needed to effectively manage water loss levels and answer customers’ billing-related questions. It also noticed that its water meters had become outdated and were not accurately measuring the volume of water used by customers.
Immediately, the Department began searching for a partner that would upgrade its water meters and install a smart metering solution that would provide the information needed to better account for the water distributed through its network.
Asheville turned to Cleveland, NC-based Mueller Systems, a leading provider of innovative water infrastructure products and services and technologically advanced metering systems, to replace all of its water meters and install Hot Rod™—Mueller Systems’ high performance automated meter reading (AMR) system. The components of the Hot Rod AMR system, which include Hot Rod™ Radio Transmitter Units, the Street Machine™ Mobile Data Collector and EZ Reader™ Software, work together to help utilities reduce the amount of time it takes to manually collect meter reads, more effectively manage water usage, and improve customer service.