Case Study

Advanced Analytics Deployed To Identify Customer Metering Inaccuracies, Reduce Apparent Water Loss And Plug Revenue Loss Of Over $4.3 Million

Case_Study_-_Orange_County_CA_web

This mid-sized utility located in Orange County, California has long been proactive in encouraging water conservation through regulations and outreach programs. Well over a decade ago, the utility became concerned with ongoing apparent water loss (water that is consumed but not properly measured, accounted or paid for) and the economic, social and environmental costs associated with this issue.

The utility wanted to identify underperforming meters that were resulting in lost revenue, gain real-time awareness of meter health, and speed up replacement on a targeted basis.

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