Web Presentment Software For AMI Data: Aclara® Customer Care Solutions
Reducing costs and increasing customer satisfaction are goals of most utility companies today. These two goals don't logically work together but with Customer Care solutions from Aclara... they can.
LATEST IN:
Meters, Automatic Meter Reading (AMR) and AMI
PRODUCTS
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420 RDM: Remote Disconnect Meter 420 RDM enables utilities to remotely manage water services through the Mi.Net® Mueller Infrastructure Network for Utilities--Mueller Systems' fixed 2-way AMI system--or from the safety of their vehicles.
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Integral Hot Rod™ The Integral HOT ROD™ is a high performance, transmitter designed for mobile AMR.
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HbMAG Magnetic Flow Meter Conservation, operational efficiency and versatility are important to municipalities as they look for new ways to optimize service.
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Mi.Host Utility InterfaceWithin the Mi.Net System--Mueller Systems' fixed 2-way AMI system--the Mi.Host server collects data from and controls all Mi.Hub fixed-location, data collectors.
WHITE PAPERS AND CASE STUDIES
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Aclara Smart Communications Network Seamlessly Integrates To The Utility LAN
The primary goal of public or privately owned utilities has always been to cost-effectively and efficiently deliver electricity, gas, and water to consumers. However, utilities today cope with added pressures. They are being asked to do more with less, contending with smaller workforces and less capital expenditures while at the same time trying to prevent assets from becoming obsolete. By Aclara
SUPPLIERS
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Mueller Water ProductsMueller Water Products, Inc. manufactures and markets products and services that are used in the transmission and distribution of safe, clean drinking water and in water treatment facilities throughout North America.
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Water Environment Federation (WEF) - WEFTEC 2013Founded in 1928, the Water Environment Federation (WEF) is a not-for-profit technical and educational organization with members from varied disciplines who work toward the WEF vision of preservation and enhancement of the global water environment.
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AclaraThe Aclara® brand represents the industry’s leading Intelligent Infrastructure™ technologies for providing device networking, data-value management, and customer communications to water, gas, and electric utilities globally. Over 500 utilities in nine countries rely on proven Aclara solutions to connect with their customers.
VIDEOS
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Echologics: Making The Smart Move® In New Orleans VideoWater isn't just water. It is dwindling and wasting. But how can you save it if you can't find it? The City of New Orleans is making the Smart Move® by using Echologics' acoustic technology for leak detection in pipes to find and fix locations where the city is losing non-revenue water.
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Clayton, GA Makes The Smart Move® With AMR From Mueller Systems VideoNon-revenue water (NRW) costs public water systems as much as $2.8 billion in losses every year. The City of Clayton, GA, turned to Hot Rod™, Mueller Systems' automated meter reading (AMR) system to help reduce non-revenue water, improve customer service and reduce the amount of time required to collect monthly meter readings.
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Mueller Systems 420 Remote Connect/Disconnect Meter (RDM) VideoSee how 420 Remote Connect/Disconnect Meter (RDM) from Mueller Systems can optimize AMI and AMR systems to help utilities improve the operational efficiency of their water systems.
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Video: Aclara's AMI Device Management SolutionAclara’s AMI Device Management solution provides you the tools to manage the immense tasks of tracking meters and associated devices form cradle-to-grave, managing device testing processes and complying with regulatory requirements.
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Mueller Systems Mobile Remote Disconnect Meter (RDM) VideoMobile RDM is a standalone software that enables water utilities to remotely connect or disconnect water services from the safety of their vehicles using 2-way radio communication— without requiring or using advanced metering infrastructure (AMI) or automated meter reading (AMR).
ABOUT
AMR is a system and process used to remotely collect water meter data without the physical presence of personnel at the reading point. The system can be configured to read multiple meters at exactly the same point in time such as midnight or at the end of every month. Automatic Meter Readers (AMR) also known as SMART Meters afford suppliers with a cost effective solution to meter reading. Automatic meter readers use a real time wireless communication network to connect digital water meters with a central management system. Digital water meters leverage on ultrasonic measurement technology to provide precise meter readings. ARM will makes more efficient the water management, by lowering costs by optimizing maintenance interventions and lowering reading operations, and raising the overall quality of the water management service. An effective AMR system can only work if the water meter has a pulse out where a radio transmitter will be attached to it. Multiple meter readings will then be transmitted to a device called the repeater. Using GPRS the readings will be transmitted to a server. The data can then be obtained from the server for use.
AMR devices incorporate smart image recognition technology (OCR – Optical Character Recognition), BPL (Broadband Power line) as well as PLC (Power line Communications) technologies. Wireless communication must also be integrated.
The Benefits of AMRs
Significant improvement of the reading quality; Enhanced billing accuracy; Low running and operating costs; Low maintenances and troubleshooting; Increased revenue; Breakdown and failures identifications within the piping network; Pressure management; Leakage analysis; Improve customer services; Water quality monitoring; Accurate Supply Billing - supplier invoices should ultimately be based on actual meter reads; Cost optimization through more effective tariff management.
NEWS
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Aclara Provides Total AMI Solution To Town Of Culpeper The Town of Culpeper, Va. has chosen Aclara to provide a total advanced metering infrastructure (AMI) solution for electric and water meters. Aclara is part of the Utility Solutions Group of ESCO Technologies Inc.
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American Water Selects Mueller Systems To Supply Water Meters And Systems
Mueller Systems, a leading innovator in water meters, metering systems and water management technology, will supply American Water, the largest publicly traded U.S. water and wastewater utility company, with water meters and automated meter reading (AMR) systems, as part of a supply agreement between the two companies.
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The City Of Maumee Selects Mueller Systems For Advanced Metering Infrastructure (AMI)
The City of Maumee, OH will upgrade its water system with Mueller Systems' state-of-the-art advanced metering infrastructure (AMI) network.
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Aclara Software Solution Wins For MDM And Consumer Engagement Gain Mid-Market Momentum
Lafayette Utilities System (LUS), which provides electric, water, wastewater, and telecommunications services to approximately 62,000 electric customers and 52,000 water customers in Lafayette, La., will implement the Aclara Meter Data Management (MDM) system, while Blue Ridge Electric Membership Corporation (BREMC), Lenoir, N.C., will deploy Aclara Consumer Engagement as well as MDM, Aclara announces recently.
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Mueller Systems Implements Managed Hosting Services From Internap
Mueller Systems has partnered with IT infrastructure provider Internap to enhance the performance of its two-way advanced metering infrastructure (AMI) network, the Mi.Net® Mueller Infrastructure Network for Utilities.