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Warren Water Department serves more than 70,000 residents. Bob Davis, the executive director for the City of Warren's Water Department, is responsible for all utility services. Formerly superintendent for Water Treatment, Davis holds a Class Four license and knows his way around all aspects of a water utility. The City of Warren had been using Sensus meters for more than forty years, completing their last total meter changeover in 1985. The City was updating its meters to the Sensus ECR®II from a failing Rockwell TTR reading system. Additionally, the commercial meters installed in 1985 followed the mindset of the time. Warren installed downsized turbines instead of compounds and, in doing so, traded low flow meter accuracy for the difference in meter costs. Because of his progressive nature, Davis knew his water system needed a change and that change would encompass leading-edge metering practices and AMR technology. Having managed a utility that used Neptune meters earlier in his career, he was familiar with Neptune. When he was approached by Andy Shupe, president of Pennsylvania Municipal Consultants, and Bob Scheidemantel, business development manager for Neptune to schedule a consultative review meeting, Davis agreed.