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Case Study: Mohawk Valley
Mohawk Valley Water Authority serves a population of 126,000 people through 38,440 service connections in the Mohawk Valley area of New York. Of these, 700-800 connections serve industrial, commercial and institutional (ICI) users.
In 1999 the Water Authority produced a total 7.4 billion gallons of water, yet the volume billed to customers was only 5.4 billion gallons. The shortfall represented a water loss of approximately 2 billion gallons or 27% of the total amount produced. While some of the unaccounted-for water was attributable to fire fighting, hydrant flushing and other unmetered authorized users, a significant amount of water was thought to be lost through meter inaccuracy.
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