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Case Study: Fountain, CO
The Department of Utilities for the City of Fountain, Colorado, implemented an AMR (Automated Meter Reading) system to improve meter reading efficiency for its growing customer base. As a combination water and electric utility, the department required a system with the capacity to read both its electric and water meters. Meter accuracy was improved with initial upgrades, but the initial AMR System implementation required meter readers to carry separate handhelds for water and electric meters. The final solution was an AMR system from Neptune, a combination of RF (Radio Frequency) handhelds and mobile data collection units capable of reading both electric and water meters coordinated through a single meter reading management software.
Located just outside Pueblo and Colorado Springs, the City of Fountain was distinguished as having the most accurate representation of the population of the United States based on the 2000 Census Bureau statistics. The 18,500 estimated residents of this "melting pot" earned Fountain the title "America's Millennium City." Fountain also was named the winner of the 2002 National Civic League's All-America City Award for the spirit of grassroots citizen involvement and collaborative problem-solving to address critical community issues.
"We are very pleased that Neptune will be able to continue to offer the market a choice of systems to read their electric ERTs and R300s," said Charles C. DiLaura, president of Neptune Technology Group Inc. "Combination utilities like Fountain have shown tremendous acceptance of Neptune's ARB® Utility Management Systems™ because they offer enhanced capabilities over other AMR systems."
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