Case Study | January 7, 2014

Road To R900® RF Technology Leads To More Actual Reads And Proof Of Consumption

Source: Neptune Technology Group Inc.
Madison

Located in Davidson County eight miles northeast of downtown Nashville, Madison, Tennessee sits within the country music capital’s metropolitan area while maintaining its own friendly, small-town charm. Here, the Madison Suburban Utility District (MSUD) serves as the state’s oldest non-municipal utility district, having been established in 1925 as a private utility for a country estate, and later becoming a public utility district in 1937. Today, MSUD serves approximately 19,000 water connections and a population of nearly 70,000.

According to General Manager Cindy Ellis, around 2,500 of the District’s meters represent small commercial and industrial accounts; the remaining 16,500 or so are residential customers. Until recently, these residential meters were read manually every other month, requiring between eight and ten readers in four to five vehicles 20 or more days. During the intervening months, residential reads were estimated, based on a customer’s 12-month history, using an automated adjustment process.

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Neptune Technology Group Inc.