Case Study | January 7, 2014

A Golden Spike In Revenue, Efficiency, And Customer Service With The R900® System

Source: Neptune Technology Group Inc.
OGDENCITYPUBLICUTILITIES

Situated in Utah’s high desert at the base of the Wasatch Mountains, Ogden City lies approximately 40 miles north of Salt Lake City and 10 miles east of the Great Salt Lake. The county seat of Weber County, Ogden is home to a population of nearly 83,000. Also known as Junction City, it saw the historic joining of the First Transcontinental Railroad with the driving of the Golden Spike at Promontory Summit in 1869. In 2002, it hosted athletic events for the 2002 Winter Olympics. Since its beginnings as a pioneer town, the City has grown from its role as a major railway hub to become a center of industry and commerce.

Ogden currently serves approximately 36,000 water connections, including 26,000 residential, 9,000 commercial and industrial, and 1,000 other. When Manager of Ogden City Public Utilities Craig Frisbee first joined the department in 2006, he saw aging, inadequate infrastructure firsthand. “Right after I got here, there was a major break on the distribution mains,” he said. “People were out of service for three days.” Upon inspecting the City’s meters, he found some that were between 30 and 40 years old, many stuck or inaccurate. “Some
of our infrastructure was original from more than 100 years ago, especially in the downtown area.”

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Neptune Technology Group Inc.