Case Study
Case Study: Richfield, MN
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•Case Study: Richfield, MN
By Neptune Technology Group Inc.
Richfield, Minnesota maintains a small-town atmosphere despite being just ten minutes from downtown Minneapolis. The city of 34,000 has a 122-mile water system with 10,821 services overseen by Acting Utility Superintendent Robert Hintgen.
For more than 23 years, the City of Richfield had read its water meters with personnel walking house to house, using a handheld system with a wire run from the meter to an outside remote. According to Hintgen, not only did nicked and cut wires, sided-over and painted-over remotes cause headaches, but the readers also had to deal with dog bites and being mistaken for trespassers.
Hintgen added that with Neptune, they realized success on many fronts, "unaccounted-for water, leak detection, and safety of the [meter reader]… you're in a vehicle and you're safe. No more dog bites, no more ‘trespasser' calls, and no more winter accidents.
Click Here To Download:•Case Study: Richfield, MN
