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Neptune Radio System Makes AMR A Day At The Beach

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Case Study: Neptune Radio System Makes AMR A Day At The Beach

By Neptune Technology Group Inc.

Alabama has a limited amount of coastline, but what it has is beautiful – soft, sugar-white sands, palm trees gently swaying in the warm Gulf breezes, and emerald waters lapping the beaches. The main artery to this semi-tropical paradise runs through the City of Gulf Shores, located on the Gulf of Mexico off the eastern side of Mobile Bay in Baldwin County, Alabama.

Having served its residents for more than 40 years, the Utilities Board of the City of Gulf Shores provides water to more than 9,500 metered customers – 70 percent of whom are single-family residential and 30 percent of whom are condominium, commercial, and apartments. According to Manager of Finance and Customer Service Rhonda Butler, for the first two decades, the utility read its meters manually without the benefit of electronics, sending readers to walk by the meters and record on paper what they saw. Although the customer base was approximately only 25 percent of today's meters, writing down the information and performing calculations for each account was a laborious, time-consuming process prone to human error.

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Case Study: Neptune Radio System Makes AMR A Day At The Beach

Neptune Technology Group Inc.

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